Operations Team Leader (H)

Primo Brands Operations Team Lead

At Primo Brands, we believe in creating healthier lives, healthier communities, and a healthier planet that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose : Inspiring healthier lives through Water Your Way. Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team! At Primo Brands, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer medical, prescription drug, dental, vision, life insurance, income protection, vacation, holidays, and sick time. We also provide support to help you continue to prepare for retirement with our 401(k) savings plan, employer contributions to health savings accounts & the opportunity to purchase Primo Brands stock at a discounted price through our employee stock purchase program.

As an Operations Team Lead, you'll be a ReadyRefresh Ambassador in the marketplace in order to leave a positive impression at every customer interaction to foster customer advocacy and create long-term sustainable growth. This role delivers our products to commercial and residential customers via driving a CDL required vehicle. A team lead covers opens routes each day to cover for the branch or zone. Candidates have highly developed interaction skills and demonstrate a commitment to providing exceptional customer service. This role supports daily operations at the branch level and requires support supervision of branch associates.

Reporting Location : Pennsauken, NJ

Compensation : $30.44 per hour

Schedule : Monday Friday (Saturdays dependent on business needs)

Start Time : Between 6 am - 7 am until workload completed

Benefits : Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Employees are eligible for benefit election on day 1 of employment

Responsibilities :

• Managing and oversee all branch operations and ensuring efficient operation on a day-to-day basis
• Improve productivity and streamline branch activities to maximize results and achieve peak performance
• Execute facility management and safety activities
• Make every associate / customer interaction a premium experience
• Support the team with decisions and help when needed; communicate and actively participate within the team; problem solve and manage conflict within the team; provide coaching / feedback where appropriate; train new hires; coach / teach upselling techniques
• Behave in a way that ensures safety for themselves and others by operating vehicles in safe and responsible manner; complete DOT required documentation daily; follow defined safe work practices; take ownership of personal safety, and that of co-workers and the public
• Meet and help lead the team in every customer's individual preference by delivering correct product, in the right amount to all customers at the scheduled delivery times and days; maintain necessary delivery information on all accounts; fulfill customer orders to maintain proper customer inventories; respond promptly to all special service needs and request

Qualifications :