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EVS, Assistant Manager
EVS, Assistant ManagerKickapoo Lucky Eagle Casino • Eagle Pass, TX, US
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EVS, Assistant Manager

EVS, Assistant Manager

Kickapoo Lucky Eagle Casino • Eagle Pass, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Reports to : EVS Manager

Supervises : EVS Supervisor

Job Summary :

Responsible for assisting the EVS Manager and directing cleaning functions of building and grounds. This position ensures cleanliness and a healthy work environment by managing the activities, routines, necessary tools / materials, programs and training of EVS staff.

Essential Functions :

  • Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
  • Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
  • Supervise day-to-day activities; provide training, planning, assigning and directing work; interviewing and hiring; appraise performance, reward, and discipline team members; correct and approve time cards, schedule time off, post shift bids; address complaints and resolve problems.
  • Maintain adequate staffing levels to meet business demands.
  • Assist Department Manager with writing and implementing operating plans and budgets for EVS and capital improvements.
  • Assist EVS Manager with budgeting process and position control.
  • Manage preventative EVS and work order processes.
  • Assist Department Manager with compliance of all safety standards and codes.
  • Assist with development and implementation of emergency procedures.
  • Assist with development and implementation of purchasing and inventory procedures for EVS.
  • Resolve problems or grievances (team member / guests) within the EVS department.
  • Identify training opportunities and resolve work load conflicts.
  • Maintain and promote open communication with related vendors and contractors including initializing purchases with follow up.
  • Forward recommendations to EVS Manager to improve system performances and efficient operations.
  • Immediately respond to emergency situations.
  • Report faulty or damaged equipment immediately to the EVS Manager.
  • Report injuries and incidents immediately to the EVS Manager.
  • Demonstrate and promote KLECH core values and MAD skills.
  • Manage and maintain security of confidential information entrusted to position.
  • Attend and satisfactorily complete all required training as assigned.
  • Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
  • The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and / or deemed necessary by the Director.
  • Perform other duties as assigned.

Minimum Requirements to Qualifications :

  • Must have High School diploma or GED.
  • Must have an Associate's Degree or have three (3) years' of supervisory experience.
  • Must be able to efficiently navigate various computer applications or programs.
  • Intermediate to advanced level of knowledge in Microsoft Word and Excel.
  • Cleaning experience, preferred.
  • Strong communication skills in English both written and oral. Spanish or other language skills a plus.
  • Other Criteria :

    Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

    Skills and Abilities :

  • Ability to work independently with minimal supervision.
  • Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.
  • Ability to work under pressure in a fast paced, stressful environment.
  • Ability to meet multiple deadlines and multi-task.
  • Ability to have strong critical thinking, analytical and guest service skills.
  • Must possess a positive attitude with strong organizational and leadership qualities.
  • Ability to add, subtract, multiply and divide in all units of measure.
  • Ability to define problems, collect data, establish facts and draw conclusions.
  • Ability to understand complex instructions and material.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.
  • Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.
  • Ability to maintain confidentiality.
  • Ability to follow and comply with established Casino guest service programs.
  • Physical Demands :

  • While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
  • The team member must be able to concentrate for prolonged periods.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
  • The team member must be able to communicate effectively in person or using telecommunications equipment.
  • The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.
  • Occasionally lift and / or move up to 50 lbs.
  • Work Environment :

  • Casino floor, outside premises and normal office setting.
  • Frequent walking and standing in a smoke filled environment and frequent contact with the general public.
  • Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
  • May be exposed to inclement weather and extreme weather conditions.
  • Extended hours and irregular shifts may be required including nights, weekends and holidays.
  • Must be able to perform under pressure and work long hours under stressful conditions.
  • May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.
  • May be exposed to various types of lighting including, but not limited to : artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
  • Travel may be required to perform one or more essential functions of this position.
  • Conditions of Employment :

  • Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
  • Must be able to provide authorization to work in the United States.
  • Must be at least 18 years of age.
  • Must have access to reliable transportation to commute to and from work.
  • Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
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    Evs Manager • Eagle Pass, TX, US

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