Insurance Customer Service Rep

Job Description

Job Description

At Kettle Moraine Agency , were driven by honesty, humility, and a deep commitment to doing right by people. Founded in 1953 and proudly serving the West Bend community, were large enough to offer comprehensive insurance solutions, yet small enough to care for every client like family. Our team believes insurance should be personal, not transactional. We build lasting relationships based on trust, loyalty, and exceptional service.

If youre seeking an agency where integrity guides every decision and teamwork fuels success, youll feel right at home here.

Were seeking an Insurance Customer Service Representative who is friendly, organized, and committed to providing excellent client service. In this role, youll be the first point of contact for clients, answering questions, processing policy changes, and ensuring every customer interaction reflects the trust and care we stand for.

• Base Pay : $15-$21 per hour (based on experience)
• Flexible Monday-Friday schedule (no evenings or weekends)
• Bonus opportunities
• Paid volunteer days
• Mentorship and career growth opportunities
• Hands-on training and continuing education
• Professional, friendly, and family-like culture
• Casual dress and personal workspace
• If you enjoy helping others, thrive in a supportive team environment, and take pride in your work, wed love to hear from you. Apply today!

Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends off

Bonus Opportunities

Work-Life Balance

Holidays Off

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Paid Volunteer Days

Professional Work Environment

Team Building Activities

Equipment Provided

Personal Workspace

Casual Dress

Responsibilities

Requirements