SVP Consumer Bank Credit

SVP Consumer Bank Credit Leader

Role Summary / Purpose : The SVP Consumer Bank Credit Leader will oversee a team dedicated to managing consumer bank risk at SYF while driving business growth through a competitive and adaptive fraud platform, innovative solutions, and strategic initiatives. This pivotal leadership role requires close collaboration with business partners to develop mutually beneficial ('win-win') outcomes for both the business and its consumers. The solutions implemented will safeguard both consumers and SYF Bank, support secure deposit growth, ensure authentication with confidence and simplicity, and foster innovation to address evolving business needs.

Essential Responsibilities :

• Lead a team to provide strategies to leverage new as well as existing AI & Machine learning based deposit fraud detection and mitigation solutions, alert and case management workflow and automated reporting.
• Lead a team to own the development, implementation, and ongoing execution of periodic digital fraud risk assessments and fraud strategies to ensure appropriate controls environment and maximize digital fraud detection efforts within Synchrony's defined risk & regulatory appetite.
• Lead a team to cultivate & collaborate with stakeholders on new digital deposit product & controls approval & ongoing compliance.
• Lead a team to collaborate with 3rd party vendors and Synchrony internal stakeholders to leverage relevant new and existing data to continually optimize fraud controls with a goal to minimize false positive rate, decrease losses, enable business growth and enhance the customer experience.
• Lead a team to drive ongoing enhancements to training, communications and procedures that impact Fraud Analytics, Operations and other aspects of the Service Line fraud functions.
• Prepare and deliver Executive & Senior Mgmt presentations to share results, drive new Strategy buy-in and facilitate informed decisions.
• Ensure solution compliance with SYF Bank Fraud Policies, Model Risk Management & regulatory requirements.
• Perform other duties and / or special projects as assigned.

Qualifications / Requirements :

Desired Characteristics :

Grade / Level : 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

Our Commitment :

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice :

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.

Job Family Group : Credit