Collections Specialist

Collections Specialist

• 10003055
• Fairfax, VA
• Classified Staff
• Opening on : Aug 11 2025

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Department : Fiscal Services

Classification : Admin Office Specialist 3

Job Category : Classified Staff

Job Type : Full-time (1.0 FTE, 40 hrs / wk)

Location : Fairfax, VA

Workplace Type : On Site Required

Sponsorship Eligibility : Not eligible for visa sponsorship

Pay Band : 03

Salary : Starting at $50k, commensurate with education and experience

Criminal Background Check : Yes

Financial Background Check : Yes

About the Department :

The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll.

The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.

About the Position :

The Collections Specialist develops and maintains a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.

Responsibilities :

Required Qualifications :

Preferred Qualifications :

Instructions to Applicants :

For full consideration, applicants must apply for Collections Specialist at Complete and submit the online application to include three professional references (two of which must be your current and a former supervisor) with contact information, and provide your Resume & Cover Letter.

Posting Open Date : August 11, 2025

For Full Consideration, Apply by : August 22, 2025

Open Until Filled : Yes