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Targeted Case Manager

Targeted Case Manager

Lakes Region Mental Health CenterLaconia, New Hampshire, United States, 03246
27 days ago
Job type
  • Full-time
Job description

Targeted Case Manager

Job Summary :

Targeted Case Managers (TCM) are responsible for coordinating and assuring the continuity of services for each patient on their caseload. This includes working with each patient and caregiver(s) to coordinate care planning, complete a comprehensive assessment of needs, develop a care plan, and monitor the effectiveness of it, plus ensure resource linkage, referral, and advocacy.

Essential Duties / Responsibilities :

  • Meet with patients at intake, periodically and annually to obtain information to conduct a comprehensive assessment of needs. Communicate and coordinate with patient and providers / collaterals, as needed.
  • During meetings with the client, revise Case Management (CM) Plan to document any newly identified needs and / or services while monitoring linkage to services.
  • Promote and ensure a person-centered planning approach to care and patient choice of services
  • Complete all documentation and direct hours billing within XX (how long do they have to write case notes) and in compliance. Meet client access hour standard as set by the agency.
  • Attend meetings, trainings, and in-services and supervisions as required and / or deemed necessary scheduled.
  • Participate in department activities as they pertain to patient, staff and programming initiatives. Participates on agency committees.
  • Review the needs of patient, records, summaries and assessments with internal and external providers.
  • Provide support and collaboration to the case management team to ensure all patients are receiving monthly case management services.
  • Performs other duties as assigned.
  • Attendance is an essential function of this position. Generally, works Monday through Friday with occasional nights or weekends.

Required Skills / Abilities :

The individual must possess the knowledge, skills and ability noted below or be able to explain and demonstrate how the individual can perform the essential functions of the job, with or without reasonable accommodation, using some combination of skills and abilities.

  • Is able to establish a rapport with clients, treating them with dignity.
  • Must be able to build a relationship of trust, as observed by clients, supervisor, and team.
  • Provides input into program opportunities, shares and receives feedback in a healthy, constructive atmosphere.
  • Has general knowledge about medications and diagnosis as well as a working knowledge of issues, rehabilitation and supportive living concepts associated with adult clients.
  • Has working knowledge of crisis intervention techniques and counseling principles and remains current in Evidenced Based Practices (EBP) provided to clients.
  • With the assistance of the supervisor, is able to organize and prioritize a workload so that rehabilitative and administrative duties are completed on time and in accordance with productivity and quality standards.
  • Follows through with responsibilities to the satisfaction of contact persons and supervisor.
  • Learns the philosophy and operating procedures of LRMHC and applies them effectively both within and outside the agency.
  • Represents the clients, program and agency constructively both within and outside the agency.
  • Maintains general knowledge of community resources and presents these to clients, supervisor and team as appropriate.
  • Maintains a working knowledge of the benefits systems and utilizes this information to the best advantage of the clients.
  • Ability to use computers and word processing equipment.
  • Ability to express or exchange ideas by means of the spoken word and to receive detailed information through oral communication.

    • Education and Experience :

    Bachelor’s in human services, social work, psychology, nursing, counseling or other related field as specified in He-M426-11 and He-M426-13 with one to two years of experience with emphasis in mental health.

    Must maintain a valid New Hampshire driver’s license and Liability Insurance the represents the standard of Lakes Region Mental Health Center driving qualifications.

    Physical Requirements :

  • Is able to sustain light physical effort such as frequent standing, walking, bending, stooping, or reaching and / or occasional lifting of items 20 lbs. or more.
  • Is able to tolerate periods of heavy workload or excessive stress.

    • This position pays $23 / hour with a $2,000 sign on bonus!

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    Case Manager • Laconia, New Hampshire, United States, 03246