Automotive Service Advisor - BMW

Automotive Service Advisor - BMW

BMW of Barrington, a prestigious member of the Murgado Automotive Group, is dedicated to providing exceptional service and delivering high-quality vehicles to our valued customers. As part of our commitment to excellence, we are seeking a highly motivated and customer-focused Automotive Service Advisor to join our dynamic service team.

Why Join Us?

Prestigious Brand : Represent a world-renowned brand known for luxury, performance, and innovation.

Professional Growth : Opportunities for continuous learning and career advancement within the Murgado Automotive Group.

Supportive Environment : Be part of a team that values collaboration, customer satisfaction, and excellence.

Responsibilities :

Customer Engagement : Greet customers warmly and address their service needs with a professional and courteous demeanor.

Service Recommendations : Assess vehicle conditions and recommend appropriate maintenance and repair services.

Scheduling & Coordination : Manage service schedules, ensuring timely completion and communication with customers.

Documentation : Accurately document service orders, customer concerns, and repair needs.

Follow-Up : Maintain regular communication with customers throughout the service process, providing updates and addressing any concerns.

Quality Assurance : Ensure that all services are performed to the highest standards and meet BMW specifications.

Qualifications :

Experience : Previous experience as an Automotive Service Advisor or similar role in the automotive industry.

Customer Service Skills : Strong interpersonal and communication skills with a customer-first attitude.

Technical Knowledge : Basic understanding of automotive maintenance and repair processes.

Organizational Skills : Ability to manage multiple tasks efficiently in a fast-paced environment.

Problem-Solving : Proactive approach to identifying and resolving customer issues.

Technology Proficiency : Familiarity with dealership management software and basic computer skills.

Benefits :

Competitive Compensation : Attractive salary and performance-based incentives.

Comprehensive Benefits : Health, dental, vision, and retirement plans.

Professional Development : Access to ongoing training and career development programs.

Work-Life Balance : Flexible scheduling to support a healthy work-life balance.

If you are passionate about providing exceptional customer service and have a keen interest in the automotive industry, we want to hear from you! Join us at BMW of Barrington and become part of a team that values excellence and innovation.

Apply now through Indeed to take the next step in your automotive career with BMW of Barrington, a member of the Murgado Automotive Group!

Salary dependent on experience and performance. No cap on commissions / bonuses!

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race / ethnicity, color, religion, national origin, gender, sexual orientation / transgender status, age disability, martial / parental status, citizenship status, military status, political affiliation and / or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

$100,000 - $200,000 a year

Compensation details : 100000 Yearly Salary

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