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Phlebotomist- Float

Phlebotomist- Float

SynecticsAtlanta, GA, United States
1 day ago
Job type
  • Full-time
Job description

Overview

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Perfo rms with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Responsibilities

  • Represent the face of the company to patients and provide accurate information and assistance.
  • Draw quality blood samples, prepare specimens for lab testing, and ensure procedures are explained clearly to patients.
  • Maintain a safe, professional environment and support process excellence with attention to confidentiality and accuracy of patient information.
  • Possess ability to work across locations (doctor's office, patient service center) based on business needs.
  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Verify patient demographic information and initials, ensure proper labeling of tubes, and document accordingly.
  • Maintain required records and documentation and promote a positive image to patients and colleagues.

Qualifications

  • High school diploma or equivalent required.
  • Medical training : medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred; required in California, Nevada, and Washington.
  • Three years phlebotomy experience required, including pediatric, geriatric, and capillary collections.
  • Minimum 2 years in a Patient Service Center environment preferred.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills including pediatric and geriatric.
  • Flexible availability to cover staffing needs, including weekends, holidays, on-call and overtime.
  • Commitment to policies & procedures, dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Decision-making based on established procedures and good judgment.
  • Reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours to cover multiple locations and sites; ability to cover at short notice.
  • Ability to manage multiple priorities in a high-volume setting and strong customer focus.
  • Excellent communication with peers, supervisors and patients; openness to change and knowledge of the business.
  • Training locations may vary based on trainer availability.
  • Customer service experience in retail or service environment preferred.
  • Keyboard / data entry experience.
  • Floaters travel between sites and are expected to be on time; mileage may be reimbursed.
  • Shift / time zone : Day shifts with various site coverage times (e.g., 7am4pm, 8am5pm, 9am6pm).
  • Benefits

    Healthcare Insurance : Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics. Premiums are subsidized by Synectics.

    Dental Insurance : Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics.

    Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics.

    401(k) Plan : The Synectics Inc. Investment Savings Retirement Plan. Enrollment dates are January 1st, April 1st, July 1st, and October 1st for eligible employees 21 years or older.

    Technical Certification Bonus : Up to $500 for an approved professional certification, awarded 90 days after documentation of successful completion. Limit one Certification Bonus per calendar year.

    Equal Opportunity : Synectics is an equal opportunity employer.

    Additional Information

    Referral programs and other job postings may be listed here. This section contains no additional essential job requirements.

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