Patient Service Specialist - Medical Front Office

Overview

Baylor Scott & White Institute for Rehabilitation

McKinney, TX (Lake Forest Ortho)

Patient Service Specialist (PSS) Float

Hours : vary between Monday - Friday 7am - 7pm

Full Time

Travel required to multiple locations

Coverage areas : McKinney, Anna, Murphy, Richardson, Allen

Mileage Reimbursement

Compensation depends upon candidate's years of experience and internal equity.

This is an entry-level position.

Starting salary : $18 - $25 per hour based off experience

Benefits of becoming a Patient Service Specialist with us :

Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

Health, Dental, and Vision insurance; Life insurance; Prescription coverage

Paid Time Off (PTO) and Extended Illness Days (EID)

A 401(k) retirement plan with company match

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

• Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.

Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

Collects towards patient responsibility at each visit.

Scan and maintain medical documents.

Reconciles and posts charges daily and other reporting to ensure clean claim processing.

Responds to all request for information from patients, other department and physicians.

Maintains office, orders supplies and manages mail.

Willingness to adjust schedule to center needs.

Travels Attends all mandatory meetings and in-service education programs.

Travels to non-home location center or other site for coverage when necessary.

Qualifications

Preferred Experience

Customer service experience

Knowledge of insurance verification

Healthcare, medical, or dental office administration

Additional Data

Equal Opportunity Employer including Disabled / Veterans

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Job ID 342507

Experience (Years) 1

Category Administrative - Administrative Services

Street Address 5220 W University Drive, Suite 310