Consumer Loan Operations Specialist

Job Description

Job Description

Under the general supervision of the AVP / Indirect Lending, the Consumer Loan Operations Specialist processes, underwriters Indirect and consumer loans in compliance with Rockland Federal Credit Union and regulatory guidelines.

Key Responsibilities

• Maintain a working knowledge of the loan origination system. Ensure the loan origination system is functioning smoothly and efficiently. Test and implement system upgrades, new technical processes and integrations; Provide support to end users.
• Serves as the primary liaison for all technology-related items, working closely with RFCU IT department and outside vendors; Provides technical assistance regarding rates, terms, loan conditions or related matters. Maintains product and channel configurations to current loan origination system.
• Reviews all applications in need of second review. Ensures decisions and corresponding documentation is consistent and follows department underwriting standards.
• Serves as the regulatory expert for Indirect / Consumer lending, maintains knowledge of and ensures departmental compliance with all regulatory, security and Credit Union policies. Ensures compliance with Federal and State regulations and Bank Policies and procedures. Establishes and reviews policies and procedures for functional areas.
• Maintains business relationships with auto loan dealers. Interfaces with dealers regarding approved and rejected loans; makes recalculations when necessary.
• Underwrites indirect / direct loan applications by analyzing credit reports and credit application data while adhering to all RFCU policies, procedures and regulatory requirements. Makes recommendations to management on approvals of applications over their assigned level of authority.

Qualifications

Work Schedule and Benefits

As a Consumer Loan Operations Specialist, you will work a 40-hour full-time schedule Monday through Friday, with the ability to be flexible with work schedule, working off-hours, including weekends & holidays as needed.

RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.

Are you ready to apply?

If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

Apply today and join our team!

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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