IT Tech 1

East Linn Christian Academy • Lebanon, OR, US

13 days ago

Job type

Full-time

Job description

Overview of Position

The Tech 1 is an assistant and key worker in the Information Technology team. They provide user tech support and training, maintain equipment, service help tickets, and work with the Director of IT to ensure all students and staff have effective working technology equipment and systems. This is a mid-level position, which requires steady growth, comparable to District needs.

General Responsibilities

As an employee of a Christian school, all employees are ministers. All Employees will …
Appreciate and make a strong commitment to the core values, philosophy, and mission of the school
Demonstrate a positive Christian witness, service and representative of the school to the community.
Be committed to Christian fellowship, including active involvement in a church body.
Follow the Employee Handbook and will act in a way to preserve unity.
Work to create and maintain a healthy, Christian environment for teaching and learning.
Act professionally.
Arrive to work and designated school functions on time and maintain regular job attendance.

General Responsibilities and Essential Duties – Specific to This Position

Collaborate and work closely with the Director of IT to ensure system functionality and address technical issues.

Provide technical support. Assist users with common technical / technological issues related to school tools and platforms.

Provide assistance and guidance to educators and students on how to use various technology tools effectively.

Provide Audio Visual (AV) support. Fulfill projector / display and audio needs on campus, including events.

Maintain records of help tickets to create a solutions knowledge base.

Help create user guides, teaching tools, and FAQs for common issues and tools.

Assist with equipment maintenance and set up of classroom technology and equipment.

Help to maintain an up-to-date inventory of school-owned equipment and licenses.

Other duties as assigned by the Director of IT or Superintendent.

Qualifications : Spiritual Life

A qualified applicant will attend a church, participate in active Christian fellowship, and strive to lead a life of positive Christian discipleship.

Qualifications : Education and Related Experience

Associate's degree and / or office / system experience

Prefer experience working in K-12 or school setting

Prefer experience working in a non-profit or Christian organization

Qualifications : Required Knowledge, Skills and Abilities

Basic understanding of educational technology tools and platforms

Strong communication skills and a customer-service orientation

Physical Requirements

Must be able to perform all essential elements of the job with or without reasonable accommodations.

Must be able to physically operate a computer and keep organized records.

Able to lift and move 50 pounds and carry a minimum of 25 pounds.

Able to bend, kneel, crawl on floor, climb ladders, and physically perform all essential duties in this position description

Work requires manual dexterity and close vision (to edit or proofread) with or without accommodations

Hours

Full-time August 15-June 15; 35-40 Hours / week. No benefits. Summer hours and infrequent nights or weekends may occur.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Higher Education

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It Tech • Lebanon, OR, US

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