Communications Manager

Performance Contracting, Inc. (PCI) – Communications Manager

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Communications Manager

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Performance Contracting, Inc. (PCI)

Company Overview

Performance Contracting Group is a national employee‑owned specialty contractor that offers quality services and products to the commercial, industrial, and non‑residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Location

Lenexa, KS

Position Summary

The Communications Manager will lead internal and external communications, shaping how PCG informs, engages, and inspires employees and stakeholders across the enterprise. This role will elevate storytelling, strengthen culture and alignment, and ensure that all communication reflects our brand voice and business strategy.

Key Responsibilities

Align communications with strategy and business outcomes.

Develop and execute an integrated internal and external communications strategy aligned to PCG’s purpose, priorities, and brand.

Serve as a trusted advisor to senior leaders on messaging, tone, and timing—connecting communications directly to business objectives.

Partner cross‑functionally with other groups to ensure alignment across campaigns, change and growth initiatives, and enterprise priorities.

Take an audience‑first, channel‑smart approach—segment key audiences (employees, customers, partners) and tailor both message and medium for maximum relevance and reach.

Empower business units and regional leaders with playbooks, templates, and toolkits that enable effective local storytelling while maintaining brand and message integrity.

Own and maintain the enterprise communications calendar to ensure messages are well‑timed, coordinated, and aligned with business priorities.

Anticipate and balance the needs of multiple stakeholders, ensuring communications are timely, relevant, and aligned across functions.

Drive engagement and alignment through internal communications, leading enterprise‑wide planning and execution.

Oversee the company intranet, PCG Connect, ensuring it serves as the central, dynamic hub for company communications and culture.

Create and distribute leader communication toolkits and cadence templates that help branch and department leaders translate corporate messages for their teams.

Develop multi‑channel approaches (email, video, SharePoint, Teams, digital signage) that reach both field and office employees effectively.

Measure engagement and continuously refine internal communication methods for greater clarity, participation, and cultural impact.

Establish two‑way feedback channels so communication flows in all directions.

Lead external storytelling and visibility efforts—including press releases, thought leadership, award submissions, and case studies that reinforce PCG’s brand promise.

Oversee website, social media, and digital content strategies to elevate PCG’s national profile and showcase expertise across key markets and service lines.

Collaborate with Marketing on campaign messaging and ensure cohesive narrative across owned, earned, and shared media channels.

Maintain strong governance of brand standards, compliance, and content retention policies to protect PCG’s reputation and integrity.

Manage and develop a high‑performing communications team—setting clear goals, expectations, and growth pathways.

Foster cross‑functional collaboration with Marketing, Creative Production, Strategic Development, and IT to deliver integrated, scalable solutions.

Champion continuous improvement through benchmarking, best‑practice sharing, and innovation in tools, automation, and AI‑enhanced workflows.

Build team capability in analytics, storytelling, digital channel optimization, and change communications.

Model an innovation mindset—encouraging creative, data‑informed, and technology‑enabled approaches to communication challenges.

Establish performance metrics and dashboards to track communication effectiveness, engagement, and business impact.

Use analytics, surveys, and feedback loops to evaluate reach and resonance—linking communications outcomes to strategic results.

Lead enterprise change and culture communications, applying established change management principles (ADKAR, Kotter, or other) to help employees understand the “why” behind transformation and their role in it.

Partner with leaders to articulate and model the company’s purpose and values, reinforcing alignment and belonging across geographies and generations.

Stay informed on digital trends, emerging technologies, and workforce dynamics that influence how employees connect and communicate.

Core Competencies

Communicates Effectively

– Develops and delivers clear, consistent, and audience‑tailored messages that inspire confidence and understanding across all levels of the organization.

Drives Engagement

– Creates connection and motivation through authentic communication, helping employees understand the “why” behind strategies and feel part of something bigger.

Strategic Mindset

– Anticipates future communication needs, connects storytelling to business strategy, and translates vision into actionable communication plans.

Basic Requirements

Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.

Minimum 7 years of experience in communications within a complex, multi‑site organization.

Minimum 3 years of experience leading people or cross‑functional communication initiatives.

Strong presentation and executive communication skills, with the confidence to advise senior leaders and represent the organization effectively.

Demonstrated business acumen with the ability to connect communication outcomes to organizational goals and performance.

Exceptional writing, editing, and storytelling skills with the ability to translate strategy into clear, compelling messages for diverse audiences.

Proven experience designing and executing communication strategies that support culture, change management, and employee engagement.

Strong project management and organizational skills; able to manage multiple priorities and deadlines in a fast‑paced environment.

Demonstrated success building partnerships and influencing across departments and leadership levels.

Proficiency with Microsoft 365 tools (SharePoint, Teams, Outlook) and familiarity with enterprise digital communication platforms.

Preferred Requirements

Experience in construction, engineering, manufacturing, or other project‑based industries.

Hands‑on experience managing both internal and external communications programs and teams.

Working knowledge of SEO / SEM fundamentals and analytics dashboards (e.g., social, intranet, campaign).

Familiarity with AI‑enabled content and analytics tools, automation platforms, and digital asset management systems.

Experience communicating within an employee‑owned (ESOP) organization.

Based in or willing to relocate to the Kansas City metro area.

About You : Mindset & Attitude

You are a strategic communicator who connects the dots between business strategy, brand narrative, and employee experience.

You are a team builder and mentor who amplifies others’ performance through clarity, coaching, and collaboration.

You are audience‑obsessed—curious about what people need to know, how they consume information, and what drives engagement.

You are a hands‑on operator who balances vision with execution and thrives on bringing ideas to life.

You believe in continuous improvement—constantly finding ways to simplify, scale, and innovate how communication works.

You are digitally fluent, using data, analytics, and technology to improve reach, resonance, and relevance.

You are a trusted advisor—credible, composed, and creative in helping leaders communicate with authenticity and impact.

You bring energy and optimism, understanding that how we communicate shapes how people feel, align, and perform.

You are adaptable and innovative—comfortable evolving how PCG communicates as technologies, audiences, and business needs change.

Benefits

Competitive pay

Incentive bonus plan

Employee stock ownership plan (ESOP)

401(k) retirement savings plan with match

Medical, prescription drug, dental, and vision insurance plans with flexible spending account option

Life insurance, AD&D, and disability benefits

Employee assistance program (EAP)

Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. PCG is a background screening, drug‑free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG’s Drug‑Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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