Business Analyst

LOCATION : Hybrid local (within 100 miles of San Diego, CA to be able to travel to site occasionally)

SHIFT : M-F, 8am-5pm

UC San Diego Health seeks a senior Technical / Data Analyst to provide technical and functional support to finance, payroll, timekeeping, and scheduling operations and critical projects.

This role will work independently as well as collaboratively with project stakeholders, employees, timekeepers from various departments and other central and system-wide entities. The role will leverage technical and functional expertise to identify, analyze and resolve cross-functional issues that may span multiple systems.

Functional / Technical Knowledge

• Ability to comprehend and leverage technical and functional knowledge of Timekeeping / Payroll and delivered and custom PeopleSoft application
• Knowledge of the delivered and custom PeopleSoft records to create SQL to pull the necessary data for analysis
• Ability to develop required technical solutions based on functional need and required business processes
• Ability to translate technical and / or complex issues into easy-to-understand explanations to key audiences
• Superior in Microsoft Excel with ability to gather, manipulate, interpret, and analyze data to establish patterns and trends
• Ability to configure, test, and validate new functionality in timekeeping to meet business process demands

Data Management

• Ability to triage complex problems across multiple systems to gather required data and perform analysis
• Perform QA analysis on the data files to analyze manual edit errors and validate against employee's data
• Ability to synthesize data into desired applications and format and create documentation of findings that can then be used for issues resolution, knowledge management, fixes, and enhancements
• Ability to create and maintain data and reporting metrics from timekeeping, payroll and data warehouse systems

Critical Thinking

• Analyze and resolve problems quickly
• Understand upstream and downstream impacts, identify problems and opportunities, and determine whether action is needed
• Ability to recognize cross-functional data impact and collect pertinent details to better understand problems, propose technical or functional solutions, identify opportunities for improvement utilizing delivered functionality, configuration or reporting, etc.
• Proactively monitor internal daily operations and project deliverables and collaborate with central entities understand technical and functional changes that may impact key audiences
• Ability to work independently and collaboratively with subject matter experts to proactively evaluate compliance and process improvements / gaps and create mitigation to address through system configuration, reporting, and data and metrics

Communication

• Ability to convey information and ideas clearly and concisely to stakeholders in an engaging manner that helps the targeted audience understand and retain the message
• Ability to effectively communicate to a broad and diverse audience and tailor approach based on targeted audience
• Ability to succinctly communicate complex issues and its importance (impact on the individual / team / organization); stresses major points clearly; follows a logical sequence
• Communicate effectively (written and verbal) to best match customer style, needs, and level of understanding in creating optimal customer interaction.
• Strong collaboration and teamwork skills with the ability to work effectively in a diverse and dynamic environment
• Strong interpersonal and organizational skills with the ability to think strategically and creatively
• Ability to work independently and manage multiple tasks with minimal supervision
• Solid understanding of application development lifecycle and best practices

Minimum Qualifications

• Bachelor's degree in Business, Information Systems or Computer Science (or related) OR combination of relevant professional experience and education.
• Six (6) years of data analysis experience on a system implementation project
• Strong verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical resources
• May be required to work occasional weekend and holiday depending on business needs

Preferred Qualifications

• Experience working in a large, complex healthcare setting
• Working knowledge of university staff personnel policies and collective bargaining agreements related to, or having an impact upon, time and attendance functions
• Experience with implementing or upgrading timekeeping systems
• Experience using Smartsheet or other work management platform
• COVID-19 Vaccine (Facility Guideline) :

Required + Booster - Medical / Religious Exemptions only

• Flu Vaccine (Facility Guideline) :

Required - Medical Exemptions Only