Unarmed Public Safety Officer - Atrium Health Anson FT Nights
Join Atrium Health as an Unarmed Public Safety Officer. This role is responsible for providing security services with a customer-service approach, focusing on professionalism, fairness, and compassion.
Department : 11926 Atrium Health Anson - Public Safety
Status : Full time
Benefits Eligible : Yes
Hours Per Week : 40
Schedule Details / Additional Information : This position is Sign-on Bonus eligible. Schedule - 7pm-7am alternating weekends
Pay Range : $21.45 - $32.20
Major Responsibilities :
- Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.
- Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
- Performs routine responsibilities during interior and exterior patrols to ensure safety and security.
- Prevents, responds to, and investigates workplace violence.
- Serves as a primary resource for de-escalation, utilizing use of force when necessary.
- Performs key responsibilities to plan, prevent, practice, and respond to emergencies.
- Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
- Investigates incidents that occur on Advocate Health property and completes timely and accurate reports.
- Performs liaison rounding duties to cultivate close partnerships with all departments and units.
- Liaisons with federal, state, and local law enforcement and first responder agencies.
- Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control, CPR, application of clinical restraints, conducted energy weapon, to include training on any / all department-issued equipment and / or requirements identified in training academy and the Annual Training Plan.
- Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.
Licensure, Registration, And / or Certification Required :
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.For North Carolina teammates, an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments.Stop the Bleed Certification must be obtained within 1 year of hire date.A valid driver's license issued by the Division of Motor Vehicle.Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.Education Required :
High school graduate or GEDExperience Required :
Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and / or property.Knowledge, Skills & Abilities Required :
An above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents.The ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.A daily commitment to patient-centered safety practices.Collaborative work with medical staff and external law enforcement, as appropriate.The ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment and periodically thereafter.Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course.Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates, visitors, and patients, even if they are verbally aggressive persons.Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.Demonstrated ability in verbal and written communications.Ability to use a computer to document work.Ability to defend self-and / or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and is attempting to elope.Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.Ability to communicate via radio and telephone with clear diction without impediments.Physical Requirements And Working Conditions :
Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.Have 20 / 20 vision in both eyes or correctable to 20 / 20 with corrective lenses in both eyes.May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.Operates all equipment necessary to perform the job.Frequent exposure to aggressive behavior and emotionally charged situations.Must be able to handle personal stress and possible violence.Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes.Preferred Job Requirements :
Behavioral Threat Assessment knowledgeUse of Force ReviewCrime through environmental design awarenessAbility to present material and facilitate meetingsAtrium Health is committed to providing equitable care for all and offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
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