Patient Service Representative (Medical Receptionist)

Patient Service Representative (Medical Receptionist)

University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose

This position will float between Concord & Mentor locations.

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here :

• Life-Work Balance & Flexible Schedule : Full-time (3-day / 12-hour shifts, 8 AM - 8 PM) No overnight shifts, so you can prioritize both your career and personal life!
• Competitive Pay & Benefits : Medical, Dental, Vision, Prescription, Pet Insurance & more
• Paid Time Off & Holidays : Recharge and take care of yourself
• 401K with Company Match : Plan for your future
• Wellness Support : Employee Assistance Program (EAP) & Wellness Initiatives
• Professional Growth : Leadership opportunities & professional development

Key Responsibilities :

Required Qualifications :

At University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!