Case Manager - Family Shelter

Summary

The Case Manager provides direct support to clients at UBH's Culver City Crisis Housing Shelter, helping families transition out of homelessness. This role combines case management with program coordination, ensuring clients receive trauma-informed, individualized services while maintaining strong partnerships with internal teams and community providers.

Key Responsibilities :

Case Management & Client Support

• Maintain a caseload, conduct assessments, and create individualized service plans.
• Provide crisis intervention, counseling, and emergency response.
• Document client progress and ensure compliance with agency and funder requirements.
• Connect clients to internal and external services and monitor progress toward goals.

Housing Navigation

Program Coordination

Community Partnerships

Compliance & Quality Assurance

Qualifications :

Requirements :

Benefits

Work Environment

This role involves working with individuals and families in crisis. Case Managers must be prepared to respond quickly to emergencies, challenging behaviors, and potentially high-stress situations, while maintaining a safe and supportive environment.