Community Outreach Liaison

Job Description

Job Description

Promotes the development of current and new relationships with outside agencies, to further enhance admission volume within the facility.

Professional Standards :

• Visits local hospitals to identify potential residents.
• Develops and maintains relationships with social workers and discharge planners at local hospitals.
• Reviews PRI and communicates with appropriate discipline to ensure that the needs of the potential residents can be met by the facility
• Provide information regarding the facilities and services provided to inquiries made by potential clients and their families in person and via the telephone.
• Ensures that referral targets are maintained through various marketing techniques
• Educate the community about the services provided by MJHS.
• Collaborates to develop the Public Relations and Marketing materials and activities.
• Attends community committees, councils, forums and religious institutions and area legislators.
• Develop and deliver presentations to area agencies and organizations.
• Manages performance of direct and indirect reports. Provides orientation, coaching, training and development.  Takes corrective action when necessary.
• Utilizes corporate services resources such as Human Resources, Compliance, Legal, Finance, Information Services, Marketing, etc., as appropriate.
• Ensures appropriate staffing and resources to support department / agency services.  Monitors productivity throughout the year and participates in annual budget preparation.
• Interviews and participates in the selection process for qualified staff in collaboration with Human Resources and department management.

Bachelor's Degree in Marketing or related field

Three to five years' experience in communications, social work or community relations / outreach within a                         healthcare setting.

Proficient in Microsoft word, excel, e-mail, internet navigation.

Russian Speaking is preferred

Excellent communication skills (both oral & written)

Excellent analytical and organizational skills

Ability to utilize time management in scheduling and carrying out assignments

Marketing, Managerial, Communication, Analytical and Organizational skills

Ability to secure confidential matters

Ability to perform multiple tasks simultaneously and prioritize effectively.