Sr. Analyst, Contract Marketing (Membership)

Job Summary The Senior Analyst (Membership) is responsible for all membership and class of trade activities. Extracts, analyzes, and interprets data from an array of systems to address compliance issues. Internal liaison between Finance, customer service, data services, and Contract Operations. The Sr. Analyst also prepares and summarizes commercial and customer trends and communicates business drivers, market dynamics to Commercial Operations and Financial Services.

This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week.

Salary Range : $85,000 - $100,000 per year

Position is eligible to participate in a bonus plan with a target of 6% of the base salary. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Responsibilities

• Develops and coordinates assigned account membership, and maintenance including contract eligibility, and COT reviews.
• Qualifies membership eligibility before chargebacks are processed. Distinguish by contract, committed program, and COT.
• Administers, and maintains all class of trade membership, and fee eligibility in Model N system.
• Timely, and efficient confirmation, and validation of contract eligibility within required timelines.
• Acts as ombudsman for assigned accounts, and their members. Investigate complaints, problems, and achieve equitable settlements and resolutions.
• Facilitates the various internal functional groups (Order Services, Customer Operations, Chargebacks, IT, etc.) as they relate to assigned accounts and their members. This includes written correspondence, contract updates and maintenance, chargeback discrepancies, membership etc.
• Develops and communicates all pertinent information regarding membership, as necessary, to the field sales force and internal management team.
• Manages 340B quarterly terminations and other 340B government requests including quarterly reporting
• Primary external point of contact regarding membership via maintenance and analysis of group email box
• Performs audits related to sales and class of trade membership as they are brought forward both internally and externally.
• Performs individual contract access inclusion checks weekly and apply metrics to inclusion sets for analysis.
• Ensures data quality of all outgoing reports and analyses.
• Identify process improvement opportunities, and develops, or enhance tools to assist in the work deliverables.
• Uses SAP, Model N, Qlik, BEX, MicroStrategy, and other databases / tools to obtain, prepare, compile, and analyze information.
• Analyzes key KPIs to drive improvements in Commercial Membership Validation process.
• Provides support during the new molecule process by ensuring membership information is up to date.
• Completes all training requirements, including all department-specific, compliance training, etc.
• Participates in any and all reasonable work activities as assigned by management.
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program.

Fresenius Kabi is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.