Network Engineer

Who We Are :

We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical / dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!

What Will You Do :

• Provide email and phone support to customers to ensure their success
• Work with customers to understand goals and business processes
• Provide expert knowledge of our application to the customer
• Participate in the design of automating features in Jobvite
• Drive to continually improve our internal process for customer care
• Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
• Document issues using case format in our CRM system and defects in our bug tracking tool
• Act as a liaison between our Product Management and Engineering teams
• Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
• Develop technical solutions to be posted to both internal and external knowledge base

What Will You Bring :

What Will You Get :

What We Have Accomplished :

Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.

Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.

Recent Jobvite Awards & Accolades :