Customer Development Representative
Pepsi Cola Bottling Company is an employer-employee team that helps each other, our customers, our community, and our company be successful. Independently owned - family owned / operated for over 100 years. Career advancement opportunities promote from within. Benefit Package Includes :
Paid time off (Vacation and Sick)
Holiday Pay (6 days per year)
Comprehensive Health Insurance Package (Health, Vision and Dental)
100% of Single Coverage Premium paid by Pepsi Luverne
Low Co-Pays and Deductibles
Free Health Programs
Blue365 - Discounts and deals on gym memberships, fitness gear, healthy eating options, and more.
Baby Yourself - free gifts and a personal nurse offer support for a healthy pregnancy
Employer Paid Life Insurance
Short and Long Term Disability
401k Retirement Plan with Pepsi Luverne matching a percentage
Monthly and Yearly Bonus opportunities
Employee Discounts on Pepsi Products
Community Focused partners / participates in local events to support surrounding communities.
Position Summary
The function of the Customer Development Representative is to perform specific sales activities for all assigned customers. This includes, but is not limited to, sales, distribution, merchandising, rotation, and cleanliness of all Pepsi-Cola Bottling Company of Luverne products.
Description Of Essential Tasks
Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing Pepsi-Cola Bottling Company of Luverne.
Honor and follow through on all personal and business commitments.
Maintain neat, professional appearance (appropriately dressed and well groomed) at all times while representing Pepsi-Cola Bottling Company of Luverne.
Develop and maintain positive professional customer relationships.
Perform specific sales activities of the assigned route. This includes, but is not limited to, the selling in of new products, incremental displays, additional merchandising space, and promotions.
Service all accounts based on established service frequency for assigned route.
Ensure that every reasonable precaution is taken to protect the safety of self, customers, customer property, and company property.
Ensure that every reasonable precaution is taken to protect the company from possible damages, theft, or other liabilities.
Consistently review all existing policies / procedures for possible change.
Communicate all transshipping activity.
Visit all retail accounts monthly whether purchasing products from Pepsi-Cola Bottling Company of Luverne or not due to transshipping. If the account is transshipping, the Customer Development Representative is required to count the number of cases on hand, purchase and return a can or bottle of each product.
Communicate to the Territory Development Manager all new accounts in your assigned sales area.
Notify Territory Development Manager of any change to an existing account, including ownership or closure, etc.
Properly complete all required paperwork to company policy and timeline.
Ensure full distribution on all current and future products distributed by Pepsi-Cola Bottling Company of Luverne based on the individual customer product authorization.
Monitor all assigned accounts for CDA compliance.
Communicate daily with the appropriate Manager or employee any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
Ensure that all forms of communication are turned at all times. Exceptions require management approval.
Execute and achieve all account program key objectives.
Properly rotate all products (shelf and back stock) and maintain neat, orderly shelves, coolers, and back room storage areas.
Responsible for the cleanliness and overall appearance of each account, equipment, stockroom and assigned company vehicle.
Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the teamwork concept.
Take ownership of the teamwork concept to ensure the groups success.
Required to work weekends and non-traditional hours as needed.
Attend all scheduled meetings requiring your presence and / or participation.
Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
May be required to perform additional tasks or assigned additional duties not listed in this document.
Responsible for continuous self improvement through the knowledge and use of all company provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to ej4 and / or facilitated training.
Description On Secondary Essential Tasks
Required to complete other activities assigned by supervisor.
Nonessentital Functions
None
Knowledge, Skills And Abilities Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
Must meet all pre-employment qualifications
Must be D.O.T. Certified (where applicable)
Valid State Drivers License (Commercial Drivers License where applicable) with acceptable MVR
High School Diploma (GED acceptable)
Success Factor
Ability to present and communicate all necessary information to both customers and management
Maintain a positive attitude towards all company goals, directions and policies
Promote the teamwork concept
Supervisory Responsibilities
Monitor and / or direct daily tasks of team members
Communicates to the Territory Development Manager the ongoing performance of team members
Working Conditions
This position is subject to working conditions related to the individual unique wor
Delivery Driver • Luverne, AL, US