Medical Technology Group Team Leader
Makino is a world leader in metal-cutting and machining technology. As a leader in advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die-mold and other industries worldwide, they make them with Makino. The Medical Technology Group Team Leader provides direction and leadership to their team of Application Engineers. They develop their team and gain their trust and respect during the execution of Makino's support to the Medical industry. This position requires expertise in all aspects of Applications Engineering while leading a team of Application Engineers. This position requires excellent communication, organizational skills, and the ability to delegate tasks to ensure that projects stay on schedule and within scope. This is an in-office position located at our corporate office in Mason, OH.
Essential Duties, Responsibilities
Lead Applications Engineers
- Develop application staff supporting the medical industry in both technical and professional skill sets
- Provide technical assistance and guidance to applications engineers as required on specific projects
- Assure compliance by the team in following documented procedures
- Evaluate and identify growth areas for Medical Applications staff
- Prioritize tasks for AE's
- Organize team meetings
- Lead continuous improvement initiatives
- Support Project Proposals
- Evaluate technical needs on new pre-sale projects
- Develop fixture and workholding concepts
- Develop Time Estimate
- Oversee and provide guidance on test cuts for medical applications staff
- Develop presentations illustrating process methods and cycle times
- Develop proposal pricing utilizing the internal PECF form
- Execute Employee and Customer Training
- Organize training events for internal and external customers
- Develop relevant training content and create associated presentations and documentation for development and growth of our Application Engineers supporting the medical industry
- Develop relevant training content and create interactive presentations supporting the development of our Sales Engineers supporting the medical industry
- Develop and provide sales tools supporting the Makino advantage with our technology
- Support the development of medical focused specific training for customers
Technical Content Development
Oversee Machine platform and function testing for medical applicationsInvestigate and test new technologiesLead development and evaluation of new processing techniques and technologiesCustomer Support Requirements
Perform pre application meetings with customers in support of new machine installsAttend project kickoff meetingsProvide project leadership in conjunction with the Project ManagerManage Applications Engineering activities with customers and internal departmentsAdvise on project technical direction and scheduleParticipate in customer meetings and help to resolve issuesAs needed, travel to customer locations, including potential international travelManage the AE team performing scheduled tasksMotivate the AE team and resolve schedule conflictsReview and direct AE team on workload, travel, and scheduleProvide technical expertise and assist with troubleshooting as needed