Sales Associate

Email resume and cover letter to

Our customers will know you through email, so please use your cover letter to show us your voice. 3D printing experience is not required, but if you have a passion for it please tell us about it. We look forward to hearing from you!

Are you someone who thrives in a diverse and inclusive environment that values positivity, collaboration, and empowerment? Are you passionate about helping people achieve success with their passions? Join MatterHackers, the largest U.S. 3D printing retailer and Inc. 500 Fastest Growing Company, and be a part of the 3D printing revolution!

At MatterHackers, we believe in making a positive impact on the world with every 3D printer. Join our rapidly growing sales team, where you will be inspired every day and have the opportunity to become an expert in desktop 3D printing. Help customers from various backgrounds, including schools, small businesses, global corporations, the military, and 3D printing enthusiasts, by providing them with the solutions they need to become successful advocates for 3D printing.

As a Sales Associate, you will be an integral part of our front-line team, interacting daily with current and potential customers. While experience in 3D printers, solution-based sales, technology, or education / manufacturing is a plus, it is by no means necessary. We value self-direction, teamwork, ambition, creativity, strong writing skills, and an entrepreneurial spirit. If you believe in working hard AND smart, and have a passion for learning new technology, we want to hear from you.

Your voice matters to us, and our customers will know you through email. Please use your cover letter to show us who you are and how you can contribute to our team.

What You Will Be Doing

• Learning about the range of 3D printing and digital manufacturing products and solutions available via MatterHackers.
• Responding to customer inquiries via email and phone and making recommendations based on customer needs.
• Creating quotes for potential customers, managing the purchase order process, and accurately tracking completed transactions using HubSpot, HelpScout, and our own quoting system.
• Collaborating with other departments to ensure exceptional customer experiences.
• Assisting and receiving training from a generous and supportive team of Account Managers and Sales Associates. You'll be mentored by an inspiring Sales Manager and guided daily by a creative and fun Vice President of Strategic Partnerships who genuinely cares about the team.
• If you are based in Southern California and are looking for an in-person position, greeting and assisting our showroom customers (by appointment), giving short and informative facility tours, establishing and maintaining relationships with clients, and following up for repeat business.

What You Need for this Position

• Willingness and ability to work in-person in our exciting Lake Forest, CA office and showroom
• College Degree
• Strong organization skills
• Passion for helping businesses and educators
• A desire to be part of an entrepreneurial team-oriented environment where flexibility and autonomy are required to thrive
• Excellent communication skills, including writing and speaking (your cover letter is your best way to grab our attention!)
• Experience with (or eager to learn) HubSpot, Google docs, Helpscout, and Gmail
• High degree of autonomy we empower you to make decisions and improve the company every day.
• Desire to delight, assist, and inform customers.

What's In It for You?

• Join an established, fast-growing startup with potential for equity / stock. We value individual and team performance and offer performance-based bonuses paid quarterly.
• Experience our truly unique team-oriented culture, where we prioritize elevating the vibe for ourselves and our clients. We believe that aggressive competition is not necessary for revenue and productivity to thrive. Our team is fun, motivated, positive, helpful, and deeply passionate about our work.
• Benefit from a casual work environment and dress (t-shirts, shorts, and sandals)
• Enjoy complimentary in-office coffee, snacks, soft drinks, and catered lunches every Wednesday.
• Unlimited advancement and growth opportunity
• Company sponsored health insurance and 401K matching
• Employee discounts, monthly 3D printing contests, access to 3D printer lending library, plus monthly allowance towards any filament and accessories we carry
• Quarterly tuition reimbursement program

Job Type : Full-time

Pay : $20.00 per hour

Benefits :
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule :

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types :

• Bonus opportunities