Customer Experience Banker - Chelsea, MI (30-35 hrs / week)

Overview

Customer Experience Banker - Chelsea, MI (30-35 hrs / week)

Summary : Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

Duties & Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Basic Qualifications

Preferred Qualifications

Exempt Status : Yes = not eligible for overtime pay; No = eligible for overtime pay. No

Workplace Type : Office

Our Approach to Office : Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds : in-office and work from home. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice : Visit Huntington\'s Career Web Site for more details.

Note to Agency Recruiters : Huntington will not pay a fee for any placement resulting from unsolicited resumes. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Job Details

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