UTILITY SENIOR SERVICES MANAGER (METER FIELD IMPLEMENTATION) (CLASS CODE 3095)

Overview

Professional, supervisory, administrative and technical work directing all activities relating to a large S&WB Bureau. Some positions may also function as the second in command to a Utility Services Administrator. Work includes planning, assigning and reviewing the work of lower level managers and may include a staff of professional, technical and clerical employees. Work includes establishing and monitoring management controls for assigned operational area and ensuring compliance with all applicable federal, state and local regulations pertaining to Board operations where applicable; and related work as required.

Qualifications

Original Entrance

• A bachelor's degree from an accredited college or university
• Six (6) years of responsible professional experience with managing meter monitoring and maintenance activities for a large water utility company. Two (2) years of this experience must have been at the supervisory level.

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Notes

NOTE : Domicile requirements are currently waived for the purpose of application

A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.

Domicile requirements

Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33 : 4076). Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process.

Background check

The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.

Applications

Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement.

Delay in the Mail

The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes. The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.

Working test period

WORKING TEST PERIOD : Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year.

Substance abuse testing

SUBSTANCE ABUSE TESTING : The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and / or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9.

Medical examinations

A MEDICAL EXAMINATION is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and / or transfers.

Medical screening

A MEDICAL SCREENING , which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications.

Good moral character

GOOD MORAL CHARACTER is required of all applicants. Any applicant may be disqualified if his / her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties.

Important

IMPORTANT

Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification.

Veterans preference

VETERANS PREFERENCE : On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date.

Education requirements

HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED) must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education are not acceptable. High School diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).

Accredited colleges and universities

ACCREDITED COLLEGES AND UNIVERSITIES : An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (www.naces.org).

Experience

EXPERIENCE : Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants).

Professional administrative experience

PROFESSIONAL ADMINISTRATIVE EXPERIENCE : The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance.

Offers of employment or promotion

OFFERS OF EMPLOYMENT OR PROMOTION : Prior to appointment, the hiring agency is required to verify education, driver's license, and / or professional licenses / certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process.

Note : Revisions : Revisions dates : 1 / 91, 4 / 03, 7 / 05, 2 / 07, 8 / 10, 2 / 12, 8 / 15, 6 / 16, 1 / 17, 1 / 19, 2 / 23, 8 / 23, 3 / 24, 6 / 24, 2 / 25.

E-Verify

Sewerage and Water Board utilizes E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. By applying to this position, you consent to this verification process in the event you receive an offer of employment.

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