Medical Office Assistant - Per Diem

Job Description

Job Description

MEDICAL OFFICE ASSISTANT - Float - Per Diem

Job Title : Medical Office Assistant

Location : Brooklyn, Manhattan, New Rochelle, Oradell, NJ. This is an onsite, in-office position.

Type : Per Diem

Compensation : $40-45 per hour

About Us

We are a compassionate and innovative Ketamine Treatment Center, committed to providing specialized mental health care to our patients. With locations in New York and New Jersey, we aim to offer a supportive environment where patients and staff alike feel respected and valued.

Position Overview

We are seeking a skilled and reliable Medical Office Assistant to manage essential front-office functions in a high-quality, patient-centered environment.

We are seeking a skilled and reliable Per Diem Float Medical Office Assistant to support essential front-office functions across our five locations : Brooklyn Heights, Midtown, Upper West Side, New Rochelle, and Oradell, NJ.

As a float per diem employee , you may be assigned to work at any of our offices based on operational needs. We make every effort to schedule you at the locations closest to you, and transportation expenses are reimbursed for travel to particularly distant offices. Our clinics are open 7 days a week, 9 AM – 9 PM , and shifts will vary based on coverage needs.

In this role, you’ll oversee patient check-in / check-out, schedule appointments, verify insurance, manage incoming calls, track billing and payments, and maintain medical records. You’ll also handle inquiries from prospective patients, ensuring timely and compassionate follow-up. This position offers a chance to make a meaningful impact on patient care while working closely with a dedicated team.

Responsibilities

• Greet and assist patients during check-in and check-out, providing a welcoming and positive experience.
• Schedule patient appointments and coordinate with clinicians to optimize clinic workflow.
• Conduct insurance verification, ensuring accuracy and assisting patients with any questions.
• Answer incoming phone calls, addressing patient inquiries or directing them to appropriate team members.
• Track billing and payments, maintaining clear and accurate records.
• Organize and manage medical records in compliance with HIPAA regulations.
• Respond to and follow up on inquiries from prospective patients, maintaining a high level of responsiveness and care.

Compensation and Benefits

Qualifications

Why Join Us?

We provide a positive work environment focused on patient care and comfort, and you’ll have the opportunity to contribute to an innovative treatment model in mental health care.

For more information, visit us at ketamc.com.

Recruiters and Staffing Agencies : Please do not contact us regarding this position. We are not accepting resumes or solicitations from staffing agencies or recruiters at this time

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