Bank Teller (Part-Time )

Great Lakes Credit Union is Hiring GREAT people for our GREAT team!

Do you enjoy customer interaction and relationship building?

WE WANT YOU ON OUR TEAM!

The Member Specialist ( Bank Teller) is primarily responsible for meeting or exceeding members' expectations by acting as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Advises members of appropriate products and services and makes necessary referrals that will help them achieve their goals. Performs all duties with accuracy and in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures. Demonstrates cooperation and maintains positive working relationships with other GLCU departments and staff. Supports the Member Promise and maintains positive working relationships by supporting Standards of Excellence.

As a Bank Teller you will :

• Provide high quality member service and retention activities by accurately performing transactions ranging from deposits, withdrawals, payments, transfers, money orders, and cashier's check.
• Provide appropriate advice, counseling, and solutions to member inquiries and problems. Works with other Credit Union personnel to proactively meet member needs in a responsive, efficient manner across department lines.
• Support a sales and services driven culture.
• Comply with federal and state regulations and internal controls and expectations while maintaining secure inventory control of negotiable instruments and cash.
• Ensure the safety and security of the branch by following all the policies and procedures.
• Open and prepare department for daily operations.
• Process night depository, express drop and mail transactions as required.
• Perform departmental audits and audits of teller work as required.
• Verify members' signatures, account ownership and identification.
• Close balance, and secure branch. Balances coin machine and prepares coin shipments.
• Maintain vault combinations.
• Meet and exceed personal performance goals and contributes to branch, and Credit Union goals.
• Meet and consult with members or prospects to identify needs and offers appropriate products / services to help them achieve their financial objectives.
• Build a relationship with our members by managing a book of business through outbound calls, member resolution calls and sales leads calls.
• Responsible for opening and maintaining membership accounts in accordance with policies and procedures.
• Provide and assist with Call Center support as needed.
• Provide assistance to other departments and branches as required.
• Participate in credit union promotions and community events.
• Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls.
• All other duties as assigned.

Requirements needed to be part of this team :

Benefits We Offer :

At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here's what you can expect :

Join us at GLCU and discover a workplace that invests in you! W e're the total package!

Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sex

Hours : Monday, Wednesday, Friday and Saturday. 20-25 hours per week.