Ontario Licensed Customer Service Consultant
VirtualVocationsOakland, California, United States1 day ago
Job type
- Full-time
Job description
A company is looking for a Customer Service Consultant, Guest Experience.
Key Responsibilities
Provide friendly, efficient, and helpful support, consistently exceeding guest expectations
Recommend additional services and products tailored to guests' needs to enhance their experience
Accurately track guest interactions, preferences, and sales opportunities using CRM tools
Required Qualifications
Genuine passion for delivering exceptional service
Skill in upselling while enhancing the overall guest experience
Ability to quickly and effectively resolve guest issues
Strong collaboration skills and commitment to achieving shared goals
TICO Certification required within the first 60 days of employment
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Licensed Customer Service • Oakland, California, United States
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