Senior Risk Associate - Global Payment Network (Hybrid)

Senior Risk Associate - Global Payment Network (Hybrid)

Successful Senior Risk Associates are highly motivated professionals with excellent project, process and communication skills. They have a high level of exposure across lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate potential risks to Capital One.

This role will be hired as a Capital One associate but will play a critical part in project execution and delivery for Discover Financial Services as part of our integration effort.

The Global Payment Network Complaint BRIC team provides oversight and support for the Network Complaint management program across Discover's three schemes (Discover Network, Diners Club International and PULSE).

The team is responsible for :

• Program development and ongoing enhancements
• Consistent intake and resolution of Complaints across the three schemes, including monitoring the data accuracy and execution
• Developing monthly reporting for leadership oversight and timely action
• Performing trend analysis to identify any systemic or recurring issues and ensure appropriate action is taken

General Responsibilities include, but are not limited to :

Basic Qualifications :

Preferred Qualifications :

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $94,600 - $107,900 for Sr. Risk Associate

Chicago, IL : $86,000 - $98,200 for Sr. Risk Associate

Riverwoods, IL : $86,000 - $98,200 for Sr. Risk Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.