Operations Admin Associate

About the Role

We're seeking an enthusiastic Operations Admin Associate to join our growing education services startup. This entry-level position is perfect for someone who thrives in a fast-paced, "whatever it takes" environment and wants to make a real impact supporting educators nationwide. You'll serve as our front-line support hero, helping teachers and school administrators while gaining valuable experience across multiple operational disciplines.

What You'll Do

Help Desk Support (50% of role) :

• Provide first-line technical support via Zendesk ticketing system and live chat
• Assist teachers and school administrators with software troubleshooting and

technical questions

seasons

Administrative Support (50% of role) :

What We're Looking For

Required Qualifications :

Workspace)

Preferred Qualifications :

Essential Soft Skills :

What We Offer :

Our Team

You'll be joining a core operations team of 6 dedicated professionals, with 4 team members based in your office location. You'll work closely with 2 team leads who will provide guidance, training, and support as you develop your skills in this role.