Health Unit Coordinator | Med Surg

Clerical and Reception Support Staff

Performs diverse clerical and reception support duties in support of a unit or department. May assist with patient care needs.

What you will do :

• Serves as a unit / department resource, providing customer service to patients, families, healthcare staff. Greet all persons, answer inquiries, direct, and assist them.
• Uses appropriate reception etiquette for telephone, nurses' desk receiving area and paging system when answering phone, making announcements and / or assisting visitors, assist in providing direction during emergencies.
• Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team.
• Keeps work area clean and organized, assists or is responsible for set up and / or restocking rooms, ordering supplies, and cleaning.
• Accurately enters patient admission / registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains / distributes patient education materials as directed.
• Assists with transfer and / or discharge paperwork and communicates necessary for receiving departments / facilities.
• Assists RN / LPN / Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit / department.

Essential Qualifications :

Required Education, License / Certification, or Work Experience :

Preferred Education, License / Certification, or Work Experience :

Expectations and Standards :