Loan Officer, Retail

Job Description

Come join our amazing team and work in our Jacksonville, FL Office!

Our Retail Loan Officer functions as a Consumer Direct inside sales mortgage originator and advises customers of all their mortgage options. Responsible for guiding our customers through the mortgage process whether purchasing a new home or refinancing their current home. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The base pay is $13.00 / hr. plus monthly commission (no draw).

What you'll do :

• Prospect, connect, and build rapport with customers by making outbound calls to company-sourced leads and taking inbound calls from customer inquiries, Customer Service agent transfers, and third party transfers.
• Guide customers to the best mortgage products available by listening to the customer needs, answering questions, and collecting all documents necessary to close a mortgage loan.
• Follow up with customers to ensure we are providing a high level of best-in-class service. Adhere to all phone, email and SMS disclosure requirements when interacting with customers.
• Partner with all respective business partners to ensure an expedient and seamless process of file flow.
• Maintain resilience, determination, and adaptability to the changes in the mortgage industry and our customers' needs.
• Maintain adherence to all applicable laws and regulations regarding mortgage lending.
• Perform other duties as assigned

What you'll need :

Our Company :

Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit : www.carringtonmortgage.com.

What is the value proposition to joining the team?

What We Offer :

#LI-CF1

recblid km2ylwitlhhervjicezims00wabq6e