Communications Dispatcher

Job Details

Job Location

Rockhurst University - Kansas City, MO

Description

Rockhurst University Security Department has an opening for a Communications Dispatcher.

Founded in 1910 and located in the heart of Kansas City, Missouri, Rockhurst is a Catholic university in the Jesuit tradition committed to providing inclusive, innovative, and transformative education. As a comprehensive university and supportive community of nearly 4,000 students, our mission is to form lifelong learners in the liberal arts tradition who engage the complexities of our world and serve others as compassionate, thoughtful leaders.

Full-time Rockhurst employees enjoy an excellent benefits package including :

Free undergraduate and graduate classes for employees - 6 credit hour limit per sem.

Free undergraduate classes for spouses and dependent children

Vacation and sick time along with 15 paid holidays

Positive work environment

Leadership and development opportunities

Medical, Dental, & Vision Insurance

Short- and long-term disability

Life insurance

125 Tax Savings Plan

Tax-deferred retirement plan

University Paid Service Immersion Trips (Schedule allowing)

Applicants must have a high school diploma or GED Certificate. Qualified candidates will be required to pass a written test before moving forward in our process. The candidate must also pass a background screening, drug test, physical examination, and interview board. The pay starts at $20.00 per hour.

The Communications Dispatchers are responsible for but not limited to :

Monitoring the Kansas City, Missouri Police Department radio.

Radio dispatching all campus calls for law enforcement and public safety services, answering telephone calls from internal and external parties regarding emergency and non-emergency issues.

Monitor CCTV cameras.

Monitor access control and alarms systems by dispatching officers to locations.

Grant appropriate access to university vendors, suppliers, and contractors.

Oversight and distribution of department equipment to oncoming shift Officers

Qualifications

Rockhurst Security Personnel carries a Class A Private Security License and are classified as Patrol Agents under Title 17 and Chapter 84 of the Revised Statutes of Missouri. Rockhurst Communications Dispatchers are unarmed and must qualify for a private, unarmed license through the Kansas City, Missouri Police Department, both upon initial hiring and annually after that.

Minimum qualifications :

Qualified candidates must have excellent communication and customer service skills.

Candidates must also be able to multitask and work calmly and effectively through various events.

Basic computer keyboard skills are essential.

Basic knowledge of Excel and Word is strongly preferred.

Applicants must have a high school diploma or GED Certificate.

Qualified candidates will be required to pass a written test before moving forward in our process.

Pass a comprehensive background check

Candidates must also qualify for a private, unarmed license through the Kansas City, Missouri Police Department, both upon initial hiring and annually thereafter.

Physical Requirements :

Position requires light lifting (5-20 pounds) two to three times a day, the ability to hear, use the telephone, and perform stationary work at a computer console for prolonged periods. The incumbent will be required to sit / stand at a designated console for extended periods, type information into various computer systems, and effectively process numerous simultaneous tasks.

This position involves shift work as well as some weekends and holidays. Law Enforcement, Public Safety, or Security experience is desirable but will train. On-going professional development training / education available for advancement.

The application process requires contact information for three references. Rockhurst cannot accept any application materials (resumes, cover letters, etc.) by email, mail, or walk-in. All applications and application materials must be submitted through our online application system.

Rockhurst University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or other characteristic protected by federal, state, or local laws. Rockhurst uses E-Verify.