We’re looking for a Senior Manager, Product Designer to join our Enterprise Data team in the Experience Design org. You’ll lead design strategy and execution for data-intensive tools and workflows, shaping clarity in complex systems and defining new product spaces (0→1).
In this role, you’ll
- Partner with Product and Engineering to design technical UX for financial services, data tooling, and process management platforms.
- Translate ambiguous problems into actionable design solutions around GraphQL, APIs, data workflows, and task management
- Deliver production-ready assets and partner through QA to ensure design quality.
- Use and extend our design system in Figma.
- Apply user research and usability testing to refine solutions.
- Present work with strong storytelling and clear design rationale.
The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
Role Expectations
As a Senior Manager Product Designer, you’ll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You’ll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.
Here are some of the expected competencies for this role :
Product Design Expertise : Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One.Mentorship : Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficientlyStrategic Influence : Shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business.Human-Centered : Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolioBusiness-Focused : Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage.Problem-Solving : Own the problem-solving approach and apply good judgment when exploring alternatives and balancing competing interests or priorities.Collaboration : Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward.Communication : Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired resultsBasic Qualifications
At least 6 years of experience in a Product Design roleAt least 6 years of experience in design and prototyping tools such as FigmaPreferred Qualifications
10+ years of UX design experience with a strong focus on technical and data-heavy productsExpertise in workflow and systems design for enterprise-level or financial services contextsFamiliarity with API-driven product design (GraphQL experience strongly preferred)Advanced use of Figma for wireframing, prototyping, design systems, and collaborationProven ability to work in ambiguous, undefined environments and bring clarity through designStrong portfolio demonstrating complex workflow design, technical UX, and zero to one, product developmentExperience with data visualizationExcellent communication and stakeholder management skillsCapital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
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