Seasonal Financial Services Operations Associate

Seasonal Financial Services Operations Associate

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $11.7 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars : Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.

This is a full-time, seasonal opportunity OR part-time eligible for current college students who can work a minimum of 20 hours per week during normal business hours (Monday-Friday 8 AM-4 : 30 PM) at the designated Farm Credit East office.

As a member of the Farm Advisory Services team, the seasonal operations associate works as part of a team dedicated to improving our customers' experience and to assist the tax team in providing a timely and accurate tax return. A basic understanding of accounting principles is desired, as are excellent communication, organization, and customer service skills. This position works closely with our tax and accounting staff, consultants, and other business units to develop a strong understanding of Farm Credit East's products, procedures, and services to provide valuable support to all team members. Those successful in this role possess a proactive mindset along with a willingness to cultivate both internal and external relationships.

The value drivers for this role are as follows :

• Understands the FAS product lifecycle and your role in the process to deliver an outstanding team and / or customer experience
• Provides quality assurance, maintaining accurate and up to date data in all systems and aligning with ACA policies and procedures

Farm Credit East provides all team members with the training and resources needed to be successful in their careers. Technical training, soft skill training, and ongoing professional development provided by Farm Credit East will help you be poised for continued career growth within our organization. We use state of the art technology for customer relations (Salesforce), internal communication (Microsoft TEAMS), and delivery of services.

Come join a collaborative, customer-focused team at Farm Credit East!

Duties and Responsibilities :

Operational Excellence

Support and Processing

Customer Centricity

Job Qualifications and Requirements :

Farm Credit East is an Equal Opportunity Employer. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act ("ADA"), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com.