Warehouse Management System Application Expert

Company Overview :

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.

Position Overview :

Reporting to UNIQLO IT Leadership, the WMS Applications Expert will be supporting the UNIQLO US Automated Retail and E-Commerce Warehouse located in Phillipsburg, NJ. Achieving smooth and stable system operations for the automated warehouse is critical in achieving UNIQLO's supply chain reform initiatives, aimed at positioning UNIQLO as an innovative retailer with strong international Digital Operations, as well as enabling our multichannel strategy.

The WMS Application Expert's primary role is to ensure that incidents involving IT hardware and software in the warehouse are addressed and managed in a timely manner. This employee will be the immediate point of contact for the warehouse, particularly regarding the Fast Retailing Warehouse Management System (FRWMS). This includes management of inquiries, incidents / system trouble, coordination with off-shore 24x& IT support, key-user training for the new function releases, data manipulation and analysis, device procurement and support, among many other things. The WMS Application Expert will work closely together with the warehouse operations managers and external vendors in identifying workarounds, recovery plans, solutions, in cases where warehouse operation is affected by system issues.

Additionally, the WMS Application Expert will be the overall leader / coordinator for any troubleshooting that is required with other IT systems involved in the warehouse operations such as Network, Warehouse Control System (WCS), Transportations Management System (TMS), Automatic Packing operations, RFID, E-Commerce Order Management System (OMS). The WMS Application Expert will work closely with vendor partners / residents who directly manage these systems.

Job Responsibilities :

• Systems

Fast Retailing Warehouse Management System (in-house solution), Inventory Management System (in-house solution), Order Management System (in-house solution).

Qualifications :