Patient Service Coordinator

VNA Health Group is looking for a dedicated and organized Patient Service Coordinator to join our team! In this key role, you will help support our mission by ensuring patients receive the care they need—on time and with compassion. You'll be responsible for scheduling visits, running reports in HCHB (Homecare Homebase) , and maintaining communication with clinicians, patients, and Patient Care Directors.

If you're a proactive problem solver with strong computer skills and a passion for supporting patient care, we’d love to connect with you.

Responsibilities

Schedule and update patient visits based on care needs

Run and maintain essential reports (e.g., productivity, case counts, missed visits)

Answer incoming staff calls and refer clinical questions appropriately

Coordinate with the Reimbursement team on private pay / managed care lists

Uphold VNA Health Group’s policies on attendance and professional appearance

Perform other related duties as needed.

Qualifications :

High School Diploma or GED required

(Associate’s or Bachelor’s degree preferred)

2–3 years of office experience; healthcare or medical office setting preferred

Strong computer skills, including Microsoft Office

Familiarity with HCHB is a plus

Excellent organizational, interpersonal, and customer service skills.

Working Conditions / Physical Demand : Business Office Environment with heavy phone and computer use

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.

In compliance with New Jersey's Pay Transparency Act, the total compensation range for this position is USD $30,000.00 to USD $65,000.00. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education / training, relevant skills, internal pay equity, and market and organizational conditions. The total compensation range reflects the total package, including base salary, overtime, bonuses, add-on incentives, special clinical compensation, retirement plans, and all other benefits. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.