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Technical Writer Job at Traveling Coaches in Plano

Technical Writer Job at Traveling Coaches in Plano

Traveling CoachesPlano, TX, United States
19 days ago
Job type
  • Full-time
Job description

Join to apply for the Technical Writer role at Traveling Coaches .

We are seeking a skilled Technical Writer to join our Learning and Development team. The ideal candidate will have experience working in a law firm and be familiar with various legal software applications. This role requires a detail-oriented individual who can follow set processes and directions efficiently.

Key Responsibilities

  • Develop and maintain comprehensive documentation for software applications, including those specific to the legal industry.
  • Collaborate with subject matter experts to gather information and ensure accuracy in documentation.
  • Create facilitator materials, quick reference guides, and eLearning content for technical applications.
  • Ensure all documentation adheres to established standards and guidelines.
  • Review and update existing documentation to reflect changes in software and processes.
  • Recommend and implement improved delivery methods to enhance training products.
  • Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications

  • Bachelor’s degree in Technical Writing, English, Communication, or a related field.
  • Minimum of 5 years' experience as a technical writer or technical trainer.
  • Minimum of 3 years' experience within a law firm.
  • Proficiency with legal software applications and an understanding of the legal industry.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to follow set processes and directions.
  • Ability to work independently and as part of a team.
  • Familiarity with documentation tools and software such as Adobe Acrobat, Microsoft Word, and document management systems.

    • Preferred Skills

  • Experience with eLearning tools and creating digital training content.
  • Knowledge of instructional design principles.
  • Ability to handle multiple projects simultaneously and meet deadlines.

    • Additional Benefits

  • Employer-paid medical, telehealth, dental, life, short and long-term disability insurance.
  • Voluntary vision and additional life coverages available.
  • Employer matching 401k retirement plan.
  • Flex Plan for medical and childcare expense savings.
  • 9 ½ Paid Holidays (including a floating holiday).
  • Performance-based Incentive Plan.

    • Culture and Additional Benefits

  • Recognized in Dallas Business Journal’s Best Places to Work.
  • Primarily virtual setting with opportunities for in-person and virtual social gatherings.
  • Annual charitable contribution matching up to $100 to charity of your choice.
  • We are committed to a diverse workplace and to supporting our staff with ongoing career development opportunities.

    • To apply, please complete the survey and submit your resume at :

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    Technical Writer • Plano, TX, United States