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Clinic Registration & Scheduling Representative

Clinic Registration & Scheduling Representative

Jefferson County Health CenterFairfield, Iowa, United States, 52556
30+ days ago
Job type
  • Full-time
Job description

Clinic Registration & Scheduling Representative

POSITION OVERVIEW : (non-exempt)

Perform all functions of reception, scheduling, patient registration and collection of co-payments and / or patient due balances in an accurate timely manner. Assist in duties of business office functions of scanning, faxing, and system work queues.

QUALIFICATIONS :

  • High School Diploma required.
  • Medical Assistant Program completion or one to two years college is preferred.
  • Experience in medical office inclusive of provider scheduling desirable.
  • Knowledge of medical terminology, insurance entry and eligibility processes helpful.
  • Experience with automated systems and knowledge of various PC programs including Microsoft Word and Excel preferred.

ACCOUNTABILITY :

Reports to Clinic Registration Supervisor

DIRECT REPORTS : None

POSITION-SPECIFIC REQUIREMENTS :

  • Understands the ethics of confidentiality and can be trusted with confidential information.
  • Responsible for prompt, courteous reception and processing of all patients presenting to the clinic.
  • Obtains correct and pertinent information required to complete the registration process in a timely manner.
  • Make patients feel comfortable and welcome in the office.
  • Obtain signatures pertinent to the registration process.
  • Obtain insurance coverage and verify insurance eligibility by sources available.
  • Attempt to collect co-payment for current visit and patient due balance if applicable.
  • Perform entry of collected payment(s) into the computer system using the cash drawer function.
  • Daily balance of individual cash drawer for accuracy.
  • Verify and update all demographic information.
  • Answer the telephone promptly, courteously and professionally.
  • Route calls and / or take messages when appropriate.
  • Ask pertinent questions to schedule appointments appropriately using established scheduling guidelines. Accurately enter patient appointments into computer system.
  • Scan patient information accurately to patient’s medical record using appropriate scan matrix rules for documentation type and description labeling.
  • Shares in responsibility of work queue assignments.
  • Attends all required health center meetings and in-services.
  • Performs other related duties as requested or required.
  • WORK ENVIRONMENT :

  • Works in a well-illuminated, climate-controlled environment
  • May come in contact with hazardous chemical or treatment modalities
  • Possibility exists of exposure to communicable diseases
  • Involvement in patient care may result in unavoidable work-related illness or injury
  • Work environment is comfortable, with minimal exposure to physical hazards
  • Moderate to loud noise environment when machines / equipment in use
  • Involvement in checking in / moving of supplies may result in unavoidable work-related injury
  • Must be constantly alert for patient / family emergency situations
  • PI8d5c64365d00-30511-38868713

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    Registration Representative • Fairfield, Iowa, United States, 52556

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