HOUSE ATTENDANT at Hyatt House El Segundo

Description:

The Houseman supports the housekeeping department by ensuring that guest rooms, corridors, and public areas are clean, well-maintained, and properly supplied. This role involves assisting

room attendants, transporting linens and supplies, removing linen and trash, and maintaining cleanliness standards throughout the property.

Objectives:

To assist housekeeping staff in maintaining clean, organized, and well-supplied guest rooms and public areas.

To ensure timely delivery and removal of linens, amenities, and waste.

To support efficient housekeeping operations and contribute to a safe and pleasant environment for guests.

To uphold hotel cleanliness, safety, and quality standards at all times.

Responsibilities:

Houseman is responsible for maintaining cleanliness and order in public areas,

including the following tasks:

Removes trash from bins located at the front of the hotel and around the property, both exterior and interior areas.

Removes used towels and replaces them with clean towels in the pool area.

Cleans and arranges pool furniture and showers.

Cleans and arranges furniture in the terrace and grill area.

Removes trash from internal bins in the lobby and kitchen at the beginning of the shift and at the end of the kitchen shift.

Cleans guest room corridors.

Cleans and restocks supplies in the gym.

Cleans lobby restrooms and removes trash from offices.

Assists with stripping vacant rooms and ensuring clean linen is placed in each room.

Remains available throughout the day to remove and deliver items needed by the room attendant in guest rooms.

Restocks assigned closets with supplies and available linen.

Deep Cleans: Performs deep cleaning of guest rooms together with room attendants.

Refills room attendants’ supply bags throughout the shift.

Receives and organizes merchandise when items are purchased.

When transporting soiled linen to the laundry, they separate it by type of garment and place it in the corresponding laundry carts.

At the end of the shift, they must take the trash to the exterior dumpsters and place it in the corresponding containers.

Throughout the shift, performs guest requests as reported by the supervisor and/or front desk staff.

Assists guests with their luggage when requested by the front desk.

Assist with stripping vacant rooms and ensuring clean linen is placed in each room.

Remains available throughout the day to remove and deliver items needed in guest rooms.

Restocks assigned closets with supplies and available linen.

Position Requirements

High School diploma preferred. Previous housekeeping experience required, or equivalent training preferred. Work Environment and Context. Work schedule varies and may include working on holidays, weekends, and alternate shifts. Requires standing for extended periods, walking, pushing, pulling, lifting to 25 pounds, reaching, bending, and kneeling to reach all areas. Usage of cleaning chemicals.