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Head of Startups and SMB Sales, AMER

Head of Startups and SMB Sales, AMER

StripeSan Francisco, CA, United States
5 days ago
Job type
  • Full-time
Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

  • Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all startup programs.
  • Oversee the expansion of Stripe’s startups footprint.
  • Make hiring decisions, honing our ideal candidate profile and onboarding strategy.
  • Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyze results and make recommendations for action in a timely manner.
  • Define key sales support mechanisms, processes, and programs to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
  • Build a world-class organization and write the playbook for the era of consumption-based, API-driven sales.
  • Maintain a product feedback loop to internal teams to ensure that we continue to build for the highest potential businesses.
  • Cultivate deep, trust-based partnerships with some of the most consequential venture capitalists.

Responsibilities

  • Develop the long-term vision and strategy for a growing team, and scale day-to-day operations.
  • Adopt and influence the company’s sales methodology / process and drive best practices on selling and forecasting.
  • Develop best practices that enable the organization to more rapidly scale to deliver on revenue targets and support KPIs for growth.
  • Engage with the largest strategic opportunities, leading executive relationships and helping the team win new customers.
  • Develop contingency plans and manage challenges proactively, addressing customer concerns and competitive pressures.
  • Effectively work cross-functionally across the organization to shape Stripe\'s product roadmap to meet customer needs and advance strategic Stripe initiatives for startup founders.
  • Build and develop a high-performing team, foster a strong culture of energized and engaged Stripes, and invest in the growth and development of your team.

    • Who you are

    We\'re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

    Minimum Requirements

  • 15+ years of people management experience, including second line management.
  • Experience leading sales organizations in a high-growth technology environment.
  • Strong understanding of the startup ecosystem, founder empathy, and ability to build strong partnerships.
  • Existing relationships and network with key venture capital firms.
  • Experience building high caliber teams across multiple regions, including launching teams in new offices.
  • Ability to hire, train and coach a high-performance sales team.
  • Demonstrated quantitative and analytical skills.

    • In-office expectations

    Office-assigned Stripes in most locations are expected to spend at least 50% of the time in their local office or with users. This may vary by role, team and location. For example, Stripes in Bucharest, Romania have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City and Bengaluru work 100% from the office. Some teams have greater in-office requirements, which the hiring manager will discuss. This approach balances in-person collaboration with flexibility where possible.

    Pay and benefits

    The annual US base salary range for this role is $457,000 - $685,400. For sales roles, the range provided is the role’s On Target Earnings (OTE) range, including target commissions / bonuses and base salary. The salary range may be narrowed during the interview process based on experience, qualifications, and location. Applicants not located in the US may request the annual salary range for their location during the interview process.

    Additional benefits may include : equity, company bonus or sales commissions / bonuses; 401(k); medical, dental, and vision benefits; and wellness stipends.

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