Overview
Video Interpreter-Call Center at Convo Communications .
About Convo Communications
About Convo Communications LLC
Founded in March 2009, Convo is the world’s largest Deaf-owned business with over 500 employees serving five countries in ten different languages. Here at Convo, we believe that conversations are the key to enhancing the lives of 70 million Deaf individuals and the people around them. By creating solutions to address the experience deprivation that many Deaf people face, we can have a lasting and positive impact on their daily lives.
What You’ll Do
- Provide interpreting services to our diverse customer base in line with the Code of Professional Conduct and Convo values.
- Demonstrate strict adherence to industry-wide and professional ethics at all times.
- Maintain confidentiality of information exchanged in an interpreting situation.
- Observe Convo's internal policies and procedures at all times.
- Contribute to the development and high morale of the company.
- Maintain a friendly, professional appearance following internal guidelines.
- Demonstrate a continuous commitment to professionalism, punctuality, and reliability.
- Set up and use computer technology efficiently to communicate with team members and facilitate video conference interpreting.
Interpreting Settings
Convo Interpreters provide excellent ASL / English interpretation services in a variety of settings, registers, and formats, including but not limited to :
Video Relay ServicesInterpreter On-Demand ServicesOn-Demand interpreting through videoPotential for multiple participants via video and in-roomPlanned services (conferences and VRI) with potential for multiple participantsOnsite meetings (when applicable)Subject matter ranging from light daily assignments to highly complex business, education, medical, marketing, technology strategies, and solutionsTeaming with other interpretersWide range of topics and other unique settingsQualifications
Two years (minimum) consecutive experience interpreting professionally as a Sign Language InterpreterExpressive and receptive fluency in American Sign Language and EnglishHigh adaptability for working with diverse populations and various onsite, remote, and team interpreting modelsStrong and exemplary interpersonal skills in all settingsOpenness to providing and receiving constructive feedback, support, and mentoring professionally and positivelyAbility to work in solitary, fast-paced environmentsUnderstanding of and willingness to keep up with video technology, trends, and issuesAbility to work independently and in team settingsBasic knowledge of computer technologyCompensation
The pay range for this role varies by location and shifts :
35 - 55 USD per year (Austin, Texas)35 - 55 USD per year (Jacksonville)35 - 55 USD per year (New York City)10 - 10 USD per hour (In Center Shift Differential)Seniority level
Entry levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Telecommunications#J-18808-Ljbffr