Client Rights OfficerThrive LGBTQ Reunited • (Multiple States), US
Client Rights Officer
Thrive LGBTQ Reunited • (Multiple States), US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionAct as the main point of contact for clients regarding issues and concerns related to their rights, ensuring a timely and professional response. - Develop, implement, and review policies and procedures in conformity with client rights regulations and best practices. - Investigate client complaints and resolve problems promptly, ensuring appropriate and timely actions are taken in compliance with established protocols. - Collaborate with relevant internal departments and external stakeholders to advocate for clients' rights and interests. - Conduct periodic evaluations and audits of programs, policies, and practices to identify potential risks or areas for improvement in client advocacy. - Develop and deliver training programs for staff, volunteers, and clients on client rights, confidentiality, and informed consent. - Stay up to date with relevant laws, regulations, and industry trends pertaining to client rights and services, ensuring compliance and implementing necessary changes. - Coordinate and participate in meetings, committees, and working groups related to client rights and quality improvement efforts. - Document and maintain all relevant records, reports, and documentation related to client rights activities. - Prepare and submit regular reports regarding client rights initiatives, achievements, and challenges to the management team. Bachelor's degree in social work, human services, psychology, or a related field. A Master's degree is preferred. - Proven experience (3-5 years) in client advocacy, social work, or a related field. - Strong knowledge of client rights regulations, policies, and best practices. - Excellent communication skills, with the ability to effectively interact and mediate between clients, staff, and external agencies. - Demonstrated ability to resolve conflicts and complaints in a professional and empathetic manner. - Exceptional organizational and time management skills, with the ability to prioritize tasks and work independently. - Proficient in conducting research, analyzing data, and preparing accurate reports. - Strong interpersonal skills and ability to build and maintain positive relationships with diverse populations. - Ability to maintain confidentiality and exercise sound judgment in handling sensitive information. - Knowledge of mental health, substance abuse, and developmental disabilities is an advantage. As a Client Rights Officer, you will play a pivotal role in championing the rights and well-being of our clients. Powered by JazzHR
Job Title :
- Client Rights Officer Job Summary : We are seeking a highly dedicated and compassionate individual to join our organization as a Client Rights Officer.
- The Client Rights Officer will be responsible for ensuring the protection and advocacy of our clients' rights, promoting their well-being, and ensuring their voices are heard.
- The successful candidate will serve as a crucial advocate, providing support, guidance and education to clients and staff to ensure a client-centered approach in all interactions.
Responsibilities :
Qualifications and Skills :
If you are passionate about social justice, have a strong commitment to advocacy, and possess excellent interpersonal skills, we encourage you to apply.
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Client Officer • (Multiple States), US
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