Customer Service Representative - Remote

We’re looking for motivated and caring individuals who want to build a meaningful career helping families with their insurance and financial protection needs. This is a fully remote role with full training and support provided. Duties : Communicate with clients by phone, video, and email in a professional, friendly manner Answer questions and guide clients through available protection options Provide clear information and help clients understand their choices Maintain accurate records and complete required forms / documentation Work with team members to ensure clients receive timely service and support Benefits : Remote Flexibility – Work from home with a supportive online team Full Training & Mentorship – No previous experience required Steady Career Growth – Opportunities for advancement based on performance Compensation & Stability – Commission with bonuses and renewals, plus consistent support from leadership Positive Team Culture – Ongoing coaching and collaboration with peers Qualifications : Excellent communication and listening skills Patient, dependable, and comfortable working independently Organized and detail-oriented when handling client needs Willingness to complete licensing (we’ll guide you through it) Customer service, call center, or client support experience is an asset Must be legally authorized to work in Canada or the U.S.