Senior Product Manager, Guide

Senior Product Manager, Guide

At Included Health, our mission is to raise the standard of healthcare for everyone. The healthcare system is confusing, complex, fragmented, and the decisions are high-stakes. On the Guide team, it's our job to take the work out of getting our members to the right care. We are looking for a Product Manager who can help solve some of the biggest pain points in the healthcare experience from how patients figure out what care might cost, to understanding how their health insurance works, to ensuring they are able to afford their medications. This is a role that will focus on some of the most common and highest-friction experiences in healthcare, and has an opportunity to impact the lives of our millions of members.

In this role, you'll be solving challenging problems such as :

• How do we get members on the right medication at the right price? How do we ensure that affordability isn't a barrier to adherence? How do we help them get help when they experience side effects or problems with their medications?
• How do we make it easy for members to understand how health insurance plans work and what they cover?
• How do we help members understand the cost of care? How do we give them a path forward if the cost is too high for them?
• How do we help members understand their healthcare bills? How do we provide advocacy for them when they're billed incorrectly?

You'll be solving these problems through both our self-serve digital experience and via human-powered services you'll support in partnership with our care team. Within Included Health, solving these problems successfully means meaningfully increasing healthcare access and affordability for millions of members, while also scaling our business to support many millions more.

As a Senior Product Manager, you will :

You might be a good fit if

Physical and Cognitive Requirements :

The United States new hire base salary target ranges for this full-time position are :

Zone A : $128,130 - $180,990 + equity + benefits

Zone B : $140,943 - $199,089 + equity + benefits

Zone C : $153,756 - $217,188 + equity + benefits

Zone D : $166,569 - $235,287 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following :

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

12 weeks of 100% Paid Parental leave

Up to $25,000 Fertility and Family Building Benefit

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included.