Senior Lead Engineer - Salesforce

Sr Lead Software Engineer

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for a Sr Lead Software Engineer to provide SalesForce development and engineering direction in the creation, delivery, and integration of multiple and moderately complex software solutions with a heavy automation focus, leveraging AI as part of daily work. May translate business requirements into specific designs and / or participate in the design, evaluation, and selection of engineering solutions for software for a specific business process. Establish the current and future use of the practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. The candidate will understand, direct and execute using deep technical knowledge. This includes defining data flows, interaction and integration contracts, error handling protocols, and automation algorithms across a complex cloud-native and cloud-ready ecosystem. Desired experience includes iterative delivery, scaling, telecommunications level networking, managing multiple efforts, and a record of delivery under pressure. The role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and broader engineering teams.

The Main Responsibilities

Teamwork + Collaborate across Lumen and demonstrate leadership with a high level of engagement and ensuring customer focus with user communities, both internal and external + Communication through Interaction with leadership to ensure open communication + Handle situations involving conflict while promoting a positive company image Automation and AI + Strongly drive an intentional automation first approach + Leverage AI daily to improve efficiency to deliver and Incorporate AI to deliver solutions and deliver AI enabled solutions Software Engineering + Design, development of interactions between distributed systems, and services + Define and document using engineering-level design patterns, including data exchange formats, API contracts, and automation triggers + Collaborate with infrastructure, platform, and broader software teams to ensure alignment and clarity in system integration + Establish and enforce engineering standards for development, design, documentation, and validation + Serve as the engineering authority for cross-system automation and integration patterns involving Salesforce

What We Look For in a Candidate

BS / BA or equivalent education and experience + Strong software development skills surrounding SalesForce + Experience working with cross-functional engineering teams in a complex environment + Excellent communication skills to include : verbal, written, and presentation Preferred Qualifications + 10+ years of experience engineering SaaS / cloud-native / cloud-ready concepts, systems integration, APIs, network technology and operations, or automation architecture + Familiarity with tools like common IDEs, automated test suites, CI / CD Pipelines, IaC, Swagger / OpenAPI, BPMN, or UML for documenting system interactions + Experience with service orchestration platforms or workflow engines (e.g., Temporal, Camunda, Step Functions) + Background in software development, systems engineering, technical architecture, or platform engineering

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states : CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.