A company is looking for a Software Operations Engineer to join their Software Operations team.
Key Responsibilities
Oversee deployment, monitoring, maintenance, and support of SaaS production and demo systems
Respond to and resolve production incidents, ensuring minimal downtime and customer impact
Analyze system performance and implement improvements for optimal efficiency and reliability
Required Qualifications
Proven experience as an Operations Engineer or in a similar role, preferably in a SaaS environment
Experience with Jira Service Management or similar ticketing platforms
Working knowledge of cloud platforms such as AWS, Azure, or Google Cloud
Familiarity with observability / monitoring platforms like Dynatrace
Knowledge of scripting languages such as Python, Bash, or Perl
Operations Engineer • Elizabeth, New Jersey, United States
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