Director, Standards Development & Program Management

Director, Standards Development & Program Management

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Salary

This range is provided by Accreditation Association for Ambulatory Health Care (AAAHC). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$130,000.00 / yr - $145,000.00 / yr

Reporting to the Senior Director, Standards Compliance & Development, the Director, Standards Development & Program Management manages all aspects of the AAAHC Standards development and improvement process. This role is integral to realizing our strategic theme to "measurably drive quality improvement in patient care" specifically by designing standards and accreditation / certification processes that are relevant, evidence-based, practitioner-informed, consensus-driven, and patient-centric. The Director manages the design, development and improvement of existing and new AAAHC accreditation and certification programs including research, competitor and regulatory crosswalks, Standards development, and Subject Matter Expert contributions to FAQs, tools and resources, stakeholder (i.e., staff, client and surveyor) education, articles, press releases, and other resources that contribute to program marketing launch, stakeholder learning, and client participation. Success in this role requires a clinical research background, knowledge and utilization of accreditation standards in a clinical setting, effective workflow and workload management, attention to detail, and a focus on timeliness, thoroughness, and accuracy.

Apply industry-accepted project management and standards development practices to lead, research, design, develop, pilot, package, and launch new and improve existing AAAHC accreditation and certification programs. Collaborate with both internal teams and external stakeholders for standards development that ensures harmony across AAAHC programs and packaged comprehensively to include the tools and resources necessary to support marketing and program participation to specific target audiences.

• Develop and maintain plan and methodology for both the development of new and revision of existing standards, consistent with best practices in standards development; includes definition and ongoing refinement of the standards architecture and hierarchy (e.g., standards taxonomy, weighting and scoring methodology(ies), interpretative comments, applicability algorithms, level of evidence, references) to ensure AAAHC program consistency and harmonization
• Develop and maintain standards development policies and procedures; includes policies that trigger standards and architecture element development or revision, and style guides for writing standards and other related guidance documents
• Conduct literature reviews and quantitative and / or qualitative research as needed to support evidence-based standards development; includes medical industry research and crosswalks against competitor programs, state / federal regulatory requirements, and deeming authorities
• Develop new, leverage existing, and propose revisions to standards in new program design
• Develop, manage and continuously improve the public comment process for new programs and proposed substantive standards revisions including target distribution selection, feedback aggregation, committee review and decision documentation, response development where appropriate, and integration into final program deliverables
• Structure and coordinate program pilot(s) including client and surveyor selection, committee feedback review and program refinement where appropriate
• Collaborate with other national and international standards development organizations that can bring value to the AAAHC standards
• Set up and maintain the electronic systems and tools used to develop and maintain AAAHC standards; collaborate with stakeholders on the integration of standards into 1095 Engage accreditation management system
• Define standards via the Standards Builder including requirements for category assignment, standards allocation (universal; selective indicator triggers), surveyor badges (including credentials / practice experience), scoping, and POC triggers
• Collaborate with stakeholders on the integration of standards into the Client, Surveyor, Staff, and Committee 1095 Engage system modules including Application requirements to ensure client participation eligibility, selective indicator triggers, and supporting documentation, and POC, Decision Letter, and Certificate requirements
• Develop detailed system Change Order specifications for System Developer and actively participate in UAT; includes test case development that addresses the entire program process for new programs
• Contribute to the development and measurement of quality assurance and performance management indicators for the ongoing development of new and revision of existing standards; collaborate cross organizationally to gather information regarding client, staff and surveyor standard interpretation variability and standards improvement opportunities. Collaborate with Business Intelligence to establish standards performance dashboard / metrics and monitor program performance during initial and ongoing standards release; recommend and implement refinements as necessary

Committee and Technical Panel Support

Client and Surveyor Support

General Management

Minimum Qualifications and Job-specific Competencies Required

Preferred Qualifications

Salary varies based on experience, location, and qualifications

Seniority level

Employment type

Job function

Industries

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