Solutions Engineer

Job Description

Job Description

At IMO Health, we help healthcare organizations unlock the power of their data. As a Senior Solutions Engineer , you’ll partner with our sales team to uncover client needs and translate them into tailored technical solutions. You’ll lead discovery sessions, create impactful demos and proof of concepts, and guide prospects through technical evaluations while serving as a trusted advisor. You’ll also build and maintain reusable demo assets that showcase our APIs and technology across areas like data normalization, responsible AI, agentic workflows, and data integration. Collaboration with sales, product, engineering, and clinical experts is key to ensuring every solution is impactful, practical, and aligned with industry best practices.

WHAT YOU'LL DO :

• Lead technical discovery sessions to understand requirements, define success criteria, and determine solution fit.
• Design and deliver customized demonstrations and proof-of-concept solutions that showcase IMO’s value in areas such as data normalization, discovery, responsible AI (including RAG), and data-lake integration.
• Act as a trusted technical advisor by answering questions, mapping product capabilities to use cases, and addressing technical objections.
• Travel to customer sites and industry conferences as needed to conduct discovery sessions, present demos, and represent IMO Health’s technical expertise.
• Contribute to RFIs, RFPs, proposals, architectural designs, and level-of-effort estimates during the pre-sales process.
• Partner with Account Executives to progress opportunities and ensure smooth transitions to implementation and customer success teams.
• Build and maintain reusable notebooks, demos, and repositories that leverage IMO APIs for data setup, enrichment, and processing; provide clear runbooks and troubleshooting guides for field teams.
• Collaborate with clinical experts to ensure demo content reflects real-world scenarios and healthcare standards.
• Provide structured product feedback from the field to help prioritize enhancements with product and engineering.
• Track demo feedback and win / loss insights to refine solution accelerators and inform the product roadmap.
• Develop enablement resources such as how-tos, demo scripts, and presentation decks, and coach sales staff on discovery and demo best practices

WHAT YOU'LL NEED :

PREFERRED :

Compensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses, equity, or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process. IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health’s Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.