Quiche, Mixteco Over-the-phone Interpreters Needed (on-going contract)

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on-demand and pre-scheduled over-the-phone interpretations for Quiche, Mixteco

The Interpreter must have a strong command of English and target language. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.

Essential Duties + Responsibilities :

Interpret between English and Quiche, Mixteco languages.

Maintain the appropriate tone of voice, register and observe cultural nuances

Maintain professionalism through attitude, and interpreting service

Demonstrate excellent customer service skills

Must have a reliable phone line and an adequate work environment to process the calls.

Remote (work-from-home)

Qualifications :

Proficient in English and Quiche, Mixteco languages

Strong knowledge of professional Code of Ethics and privacy laws (HIPAA)

Excellent communication and customer service skills

Ability to remain calm and compassionate when dealing with difficult people and crisis situations

Flexible availability

Preferred Qualifications :

NBCMI or CCHI certification is preferred

Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience

Minimum (12) twelve months experience of over-the-phone interpretation

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