Office & Operations Manager

Office Manager

Are you a proactive, organized, and tech-savvy professional looking to make a meaningful impact in a growing small business? We're seeking an Office Manager to help lead our residential cleaning company to the next level by managing daily operations, supporting our team, and delivering exceptional customer service.

As Office Manager, you'll work closely with the business owner to oversee a team of 10 Professional House Cleaners. You'll use user-friendly technology and tools to manage client communications, scheduling, and team coordination. Your leadership will help build a collaborative, high-performing team culture focused on customer satisfaction, retention, and sustainable growth.

Key Responsibilities :

• Manage daily operations including scheduling, dispatching, and team support
• Communicate with clients and leads via phone, email, and scheduling software
• Monitor service quality and resolve client concerns promptly
• Track performance metrics to support customer acquisition and retention
• Support hiring, onboarding, and performance management of staff
• Manage inventory for cleaning supplies, implement and improve systems to enhance operational efficiency

Job Requirements :

Education & Experience :

Compensation :

This is a salaried position with a base salary of $45,760 per year (equivalent to $20.00 per hour), plus bonus potential based on performance. We reward results and impact over seniorityyour contributions matter here.

Why Work With Us?

At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone's role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.